Real Estate Client Experience Specialist

Birch West Group; Atlanta (GA); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

PTO 15-20 days

Flexible spending accounts

Life insurance

Wellness program

Job summary

Birch West Group in Atlanta, GA is hiring a Customer Service Rep to deliver exceptional service in a fast-paced, collaborative office. The role offers a salary range of $38,000 - $54,622 per year and stays open until November 22, 2026.

Responsibilities include handling client inquiries, detailing listings, scheduling showings, processing transactions, and coordinating with sales and marketing to ensure a seamless client experience. A high school diploma and strong communication are required.

Qualifications

• High school diploma or equivalent required.
• Experience in a fast-paced customer service environment preferred.
• Strong communication and interpersonal skills required.

Responsibilities

• Handle incoming inquiries via calls, emails, and chats from clients and potential buyers.
• Provide information about listings, market trends and neighborhoods.
• Schedule showings and arrange property viewings.
• Process transactions and manage client accounts; collaborate with sales/marketing teams.
• Stay updated on industry trends and best practices in customer service.

Skills

Customer service

Communication

Problem solving

Organization

Technical proficiency

Education

High school diploma or equivalent

Tools

CRM software

Microsoft Office

Job description

Birch West Group in Atlanta, GA is hiring a Customer Service Rep to deliver exceptional service in a fast-paced, collaborative office. The role offers a salary range of $38,000 - $54,622 per year and stays open until November 22, 2026.

Responsibilities include handling client inquiries, detailing listings, scheduling showings, processing transactions, and coordinating with sales and marketing to ensure a seamless client experience. A high school diploma and strong communication are required.