Real Estate Administrative Analyst: Data & Public Service

IMDiversity; Alexandria (VA); On-site; USD 44,000 - 59,000; Full time

Job summary

The City of Alexandria is seeking an Administrative Analyst to support the Real Estate Division’s property assessment operations within the Finance Department. You will help maintain accurate files, update RealWare and REAVCS data, and ensure timely responses to residents and businesses.

Ideal candidates bring strong data entry, Excel/Word skills, and experience with government documents. You will provide customer service, explain regulations clearly, and assist with annual mailings and Board of

Qualifications

• Completion of college-level courses in English, report writing, arithmetic, and bookkeeping.
• At least three years of experience in performing responsible clerical or technical work.
• Ability to manage time and prioritize in a busy environment.
• Strong data entry accuracy and attention to detail.
• Experience with government documents interpretation and plain language explanations.

Responsibilities

• Maintain accurate and well-organized files using Laserfiche.
• Update data in RealWare and REAVCS based on changes.
• Process daily mail including flagging critical correspondence and routine requests.
• Produce daily correspondence related to changes in assessed values.
• Use Crystal Reports to run daily change reports and identify errors.
• Assist the public in-person, on the phone, and via email with property value questions.
• Coordinate the Real Estate Division’s annual public mailings (Assessment Notice, Income/Expense Statement).
• Assist Division staff with the Board of Equalization process.
• Perform related work as required.

Skills

Data entry

Microsoft Excel

Microsoft Word

Adobe Acrobat

Laserfiche

Crystal Reports

Customer service

Reading government documents

Education

College-level coursework in English, report writing, arithmetic, and bookkeeping

Tools

RealWare

REAVCS

Laserfiche

Crystal Reports

OCR (Adobe Acrobat)

Job description

The City of Alexandria is seeking an Administrative Analyst to support the Real Estate Division’s property assessment operations within the Finance Department. You will help maintain accurate files, update RealWare and REAVCS data, and ensure timely responses to residents and businesses.

Ideal candidates bring strong data entry, Excel/Word skills, and experience with government documents. You will provide customer service, explain regulations clearly, and assist with annual mailings and Board of