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Caroline Salt Recruitment Ltd; Enfield (CT); On-site; USD 52,000 - 68,000; Full time

Job summary

Caroline Salt Recruitment Ltd is seeking a Store Manager to lead a busy high-street retail store specialising in cards, gifts and partyware in Enfield, CT. You will own the day-to-day operations, drive performance and ensure excellent customer service.

You will lead a small team, manage KPIs, maintain safety and merchandising standards, and recruit/train staff to support store performance. You will plan daily operations and uphold company procedures including cash handling, delivering a

Responsibilities

• Lead and motivate the team to deliver strong performance and customer service.
• Drive sales and achieve store targets.
• Maintain high standards of merchandising, housekeeping and safety.
• Recruit, train and develop staff to support store performance.
• Plan and prioritise daily operations effectively.
• Ensure compliance with company procedures, including cash handling.
• Deliver excellent customer service and represent the store professionally.

Job description

The Store Manager is responsible for leading the day‑to‑day operation of a busy high‑street retail store specialising in cards, gifts and partyware. The role involves taking full ownership of the store, driving performance, delivering excellent customer service and ensuring high operational standards. The Store Manager leads a small team, manages KPIs, and maintains a safe, well‑presented and commercially effective store environment.

Key Responsibilities

• Lead and motivate the team to deliver strong performance and customer service
• Drive sales and achieve store targets
• Maintain high standards of merchandising, housekeeping and safety
• Recruit, train and develop staff to support store performance
• Plan and prioritise daily operations effectively
• Ensure compliance with company procedures, including cash handling
• Deliver excellent customer service and represent the store professionally