Store Manager

Dunkin'; Toledo (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Dunkin' is seeking a Store Manager to oversee all aspects of store operations in the Toledo area. The role requires leading staff, ensuring excellent customer service, and managing daily financial performance to deliver strong results.

The ideal candidate will supervise, train, and motivate the team, maintain records, and ensure compliance with safety standards while delivering a great customer experience at every visit.

Responsibilities

• Recruiting and appraising staff
• Training and supervising staff
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

Job description

Main Responsibilities of a Store Manager

• Responsible for every aspect of everyday supervision of store outlets
• Responsible for resources management
• Takes care of stock, staff, and sales management

Store Manager Job Description

We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail.

Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of a Store Manager

• Recruiting and appraising staff
• Training and supervising staff
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements