REACH Student First Advisor

Tuskegee University; Tuskegee (AL); On-site; USD 40,000 - 60,000; Full time

Job summary

Tuskegee University seeks a Reach Student First Advisor to provide advising, mentoring, and guidance to students from admission through to program completion. You will support students in creating academic and career plans, monitor progress, and coordinate resources to promote retention and success.

Responsibilities include advising in diverse student types, conducting assessments, and collaborating with faculty to address barriers and equity gaps.

Qualifications

• A bachelor’s degree and 1-4 years of related work experience OR a master’s degree and 0-2 years of related work experience
• Experience providing high quality and equitable customer service in a fast-paced and high-volume environment
• Experience supporting students in academic goal setting and career planning (preferred)
• Experience in academic advising or case management (preferred)

Responsibilities

• Advising students from admission to completion under the Student First initiative
• Create academic and career plans; monitor progress and provide referrals
• Maintain accurate student records and document advising interactions in the EAB/NAVIGATE system
• Engage in proactive advising with caseload management and regular progress checks
• Collaborate with faculty and staff to support student retention and completion
• Develop and deliver programming to support student retention and success
• Demonstrate effective use of technology platforms for data analytics in advising

Skills

Active listening

Open-ended questions

Summarizing

Reframing

Communication

Advising

Student engagement

Self-advocacy

Education

Bachelor's degree + 1-4 years experience

Master's degree + 0-2 years experience

Job description

Please see Special Instructions for more details.

Each applicant, including all current employees, must complete and submit the following documents:

• Tuskegee University employment application
• Resume/CV
• Copies of unofficial transcripts.

Please note that official transcripts(s) will be required upon hire.

Position Information

Status

Status Full Time

Job Summary

REACH Student First Advisor provides advising, support, mentoring, and guidance to students under the Student First initiative. Advisors serve as the primary point of contact for students from admission to completion.

Advisors support students in the creation of an academic and career plan and are responsible for monitoring student progress on their plan, conducting outreach, and providing and coordinating resources, referrals, and support to facilitate student retention and completion and eliminate equity gaps.

This is a CONTINUOUS OPEN ANNOUNCEMENT

Student Engagement

• Demonstrates core practice skills such as, active listening, use of open-ended questions, summarizing, and reframing
• Creates a welcoming and trusting environment that engages students, placing the student’s unique experiences at the center of the work
• Develops a culture of shared accountability
• Arrives at advising sessions prepared and able to meet students where they are in their educational and career journey
• Applies a strengths-based perspective that focuses on student assets, mapping strengths, and understanding areas for growth.
• Fosters advising practices that encourage self-efficacy, self- determination, self-advocacy and accountability
• Provides advising and support services that value diversity and promote equity
• Engages in self-reflective advising practice that recognizes individual, institutional, and societal biases, their historical underpinnings, and impact on students

Academic and Career Advising

• Provides specialized advising and support based on student types such as, new, transfer, readmit, high school/dual enrollment, international, and military veterans
• Interprets test results and high school transcript information to place student in appropriate level courses using multiple measures
• Reviews and evaluates previous college transcripts, recommends transfer equivalencies, and makes accurate course placement
• Advises students in academic and career exploration, planning, and goal setting
• Teaches students evidence-based goal-setting strategies
• Advises students in creating an academic and career plan
• Collaborates with students in regular and ongoing assessment of goals, plan and strategies
• Explains program requirements, prerequisites, outcomes, and academic policies to students
• Assists student in understanding academic progress, momentum metrics, and rate of pursuit to inform advising recommendations and maintain good academic standing
• Advises students in preparation for selective admission programs
• Advises student in transfer pathways and programs; prepares and educates students on the transfer process
• Administers and interprets career assessments
• Advises student in the selection of academic program and careers pathways
• Educates students on the connection between program selection, employment opportunities, labor market information and trends, and job search process
• Engages in proactive and intrusive advising approaches including, caseload management, strategic outreach and engagement, and tracking progress toward goal completion
• Reviews and responds to faculty reports such as mid-term grades, early alerts, and progress updates
• Creates clear and concise case notes, accurately documenting all student advising interactions in EAB / NAVIGATE platform
• Maintains accurate and complete student records as required by laws, policies, and administrative regulations
• Analyzes data to improve workflow, efficiency, and effectiveness

Retention and Holistic Support

• Conducts intake and assessments to identify student needs
• Assists student in identifying emerging challenges and barriers
• Develops strategies and practices to address emerging barriersProvides brief interventions and strategies to support students through a variety of academic and non- academic challenges
• Serves as student mentor, ally, advocate, and on-campus support person
• Collaborates with faculty, administrators, and other professionals to identify strategies to support student academic progress
• Teaches students effective decision‑making and problem‑solving skills
• Supports students in mapping and developing on and off‑campus support networks
• Supports students in accessing on campus resources
• Empowers student to become a self‑advocate
• Facilitates appropriate referrals and coordinates follow‑up action
• Creates clear and concise case notes, accurately documenting student interactions

Advising Program Development

• Leads and participates on functional areas teams such as, transfer advising, SAP advising, career advising, new student advising and special populations such as, Military Veterans, International Students, etc.
• Develops and delivers programming for faculty, staff, and students within functional areas
• Collaborates with faculty to develop and deliver programming to support student retention and completion
• Collaborates with staff to develop and deliver enrollment management programming and events

Technology Fluency and Data Analytics

High proficiency with all technology platforms

Reviews and interprets advising and related data, elevates information on data trends

Qualifications (Education, Experience and Specialized Training)

• A bachelor’s degree and 1-4 years of related work experience OR a master’s degree and 0-2 years of related work experience
• Experience providing high quality and equitable customer service in a fast-paced and high-volume environment
• Experience supporting students in academic goal setting and career planning preferred
• Experience in academic advising or case management preferred

Physical Demands

• Advising is a highly interactive environment that requires significant time in face-to-face sessions with students and collaborators
• Minimal physical effort is required

Skills and Attributes

Skills:

Effective oral and written communication skills

Ability to:

• Use technology in the workplace
• Independently manage workload and meet deadlines
• Work independently and collaboratively to solve problems
• Work independently and collaboratively to solve problems
• Participate in regular and ongoing professional development and training
• Participate in convocation and commencement ceremonies
• Serve on assigned committees and task forces
• Participate in committee, staff, informational and professional meetings

Posting Number

Posting Number S755

Will this position required travel?

Yes

Will this position required night, weekend, and after hour work?

Yes

Will this positon be supported using grants or contract funding?

No

Number of Vacancies

Number of Vacancies 12

Desired Start Date

Desired Start Date

Position End Date (if temporary)

Position End Date (if temporary)

Open Date

Open Date 11/08/2024

Close Date

Open Until Filled Yes

Special Instructions Summary

Each applicant, including all current employees, must complete and submit the following documents:

• Tuskegee University employment application
• Resume/CV
• Copies of unofficial transcripts.

Please note that official transcripts(s) will be required upon hire.

Documents Needed to Apply

Required Documents

• Resume
• Cover Letter
• Transcript 1

Optional Documents

• Letter of Recommendation 1
• Curriculum Vitae
• Other
• Letter of Recommendation 2
• Letter of Recommendation 3
• Transcript 2
• Transcript 3