Executive Director of Financial Aid Services

Tuskegee University; Tuskegee (AL); On-site; USD 120,000 - 180,000; Full time

Job summary

Tuskegee University is seeking an Executive Director of Financial Aid Services to lead the Student Financial Aid Office, ensuring compliance with federal, state, and institutional regulations while guiding strategy and operations.

The role oversees program funds, audits, reporting, and communications with students, and collaborates with the Bursar, Admissions, and Registrar to deliver accurate, timely financial aid services and policy development.

Qualifications

• Bachelor’s degree in a related area.
• Master’s degree in related field preferred.
• Eight Plus (8+) years of related experience.
• Six (6) years of supervisory experience.
• Five years (5) of experience working with student financial aid at the collegiate level.
• Experience with Common Origination Disbursement (COD) is required.
• Experience with the National Student Loan Data System (NSLDS) is required.
• Previous experience using Ellucian Colleague is a desired.

Responsibilities

• Implement and supervise student financial aid policies and programs.
• Oversee reports for federal/state agencies, audits, and program reviews.
• Oversee the coordination and awarding of financial aid across multiple sources.
• Hire, train, supervise, and evaluate staff in the financial service area.
• Develop and manage the annual operating budget for the department.
• Collaborate with Bursar, Admissions, and Registrar to deliver quality student service.

Skills

Leadership & supervision

Communication skills

Budget & resource management

Analytical thinking

Education

Bachelor’s degree in related area

Master’s degree in related field of study

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Ellucian Colleague

COD

NSLDS

Job description

Executive Director of Financial Aid Services

Please see Special Instructions for more details.

Each applicant, including all current employees, must complete and submit the following documents:

• Tuskegee University employment application
• Resume/CV
• Copies of unofficial transcripts.

Please note that official transcripts(s) will be required upon hire

Position Information

Position Title

Executive Director of Financial Aid Services

Status

Full Time

Job Summary

The Executive Director of Financial Aid Services reports to the Vice President of Business and Fiscal Affairs and CFO. This position is responsible for other overall supervision and management of the Student Financial Aid Office to ensure compliance with federal and state regulations, as well as meet the needs of the students. The Executive Director of Financial Aid Services is also responsible for providing overall leadership in establishing the philosophy and implementation of financial aid policies, procedures and programs; completing all applications for funds, management of program funds, knowledge and interpretation of rules and regulations governing student aid programs and for the completion of state and federal reports; and representing the Student Financial Aid office to other University offices and outside agencies.

• Implement and improve student-centered service programs
• Maintain an up-to-date understanding of state, federal, and institutional regulations and assure compliance with the same
• Oversee the coordination and completion of reports for federal and state agencies, annual audits, and/or program reviews
• Oversees the receiving and disbursement of university, state, federal, and private financial aid funds
• Manages students’ communications to ensure that deadlines and important information are sent to students in a timely fashion
• Evaluates and updates all information communicated on the on the department web page for accuracy, ease of search topics, and user-friendly reading and understanding
• Oversee the coordination and awarding of state, federal, private, and internally awarded Financial Aid
• Hire, train, supervise, and evaluate student financial service professionals and support staff
• Develop and manage the annual operating budget for the department
• Track athletic grant in aid program by sports
• Host financial literacy workshops (as appropriate) concerning financial aid assistance
• Work in collaboration with all campus departments, especially the Bursar’s Office, Admissions, and the Office of the registrar to provide quality service to students
• Provide leadership to promote and maintain integrity, accuracy, and timeliness in the delivery of financial aid to student
• Serve on the University’s Scholarship Committee assisting in the maintenance and reporting on scholarship budgets and awards and assisting with the development of awarding requirements, renewal criteria, selection, etc.
• Create and/or maintain a comprehensive Financial Aid Policy and Procedures Manual
• Oversee the coordination of campus student employment (work-study)
• Maintain an up-to-date understanding of state, federal, and institutional regulations and assure compliance to the same
• Develop and maintain effective fiscal controls and proper record-keeping
• Encourage student-oriented services and positive problem resolution
• Ensure adequate long-range planning activities for the office
• Actively participate in appropriate professional organizations and attend conferences and trainings to stay abreast of new and changing state and federal regulations
• Develop a training program for the department and other University staff to ensure compliance with Financial Aid federal, state, and University policies and procedures. Conduct training sessions on and off campus to keep others who are involved in the financial aid process aware of new and changing state and federal regulations
• Advise the Vice President of Business and Fiscal Affairs CFO of trends and developments in Financial Aid
• Monitor adherence to the NCAA rules as they relate to the awarding of student financial aid Offer financial aid workshops as needed
• Prepare required reports such as IPEDS , FISAP , etc.
• Maintaining spreadsheet for the athletic grant in aid program by sports
• Coordinate the integrated and automated packaging all financial aid awards with the university IT staff
• Perform other duties as assigned by immediate supervisor

Qualifications (Education, Experience and Specialized Training)

• Bachelor’s degree in related area
• Master’s degree in related field of study preferred
• Eight Plus (8+) years of related experience
• Six (6) years of supervisory experience
• Five years (5) of experience working with student financial aid at the collegiate level
• Experience with Common Origination Disbursement ( COD ) is required
• Experience with the National Student Loan Data System ( NSLDS ) is required
• Previous experience using Ellucian Colleague is a desired

Physical Demands

• Ability to operate standard office equipment
• Ability to walk short distances
• Ability to lift and carry parcels, packages and other items
• Ability to prepare and analyzing data and figures
• Ability to view a computer terminal; extensive reading

Skills and Attributes

Knowledge of:

• Computers and other related equipment
• Regulatory compliance principles and practices
• Administrative procedures and practices

Skills:

• Skill in people leadership and supervision
• Effective communication (both written and oral)
• Positive productive, and flexible customer service
• Budget/resource management
• Microsoft Excel, Word, and PowerPoint

Ability to:

• Develop and maintain effective and positive working relationships
• Apply analytical and critical thinking skills as well as draw conclusions and prepare accurate reports or results

Posting Number

S608

Will this position required travel?

Yes

Will this position required night, weekend, and after hour work?

Yes

Will this positon be supported using grants or contract funding?

No

Number of Vacancies

1

Open Date

02/28/2024

Close Date

Open Until Filled Yes

Special Instructions Summary

Each applicant, including all current employees, must complete and submit the following documents:

• Tuskegee University employment application
• Resume/CV
• Copies of unofficial transcripts.

Please note that official transcripts(s) will be required upon hire

Required fields are indicated with an asterisk (*).

• * Do you have a Bachelor's degree in related area with Eight Plus (8+) years of related experience?
  • yes
  • no
• * Do you have at least six (6) years of supervisory experience?
  • yes
  • no
• * Do you have experience with Common Origination Disbursement (COD)?
  • yes
  • no
• * Do you have experience with National Student Loan Data System (NSLDS)?
  • yes
  • no

Documents Needed to Apply

Required Documents

• Resume
• Transcript 1
• Letter of Recommendation 1
• Letter of Recommendation 2
• Letter of Recommendation 3

Optional Documents

• Cover Letter
• Curriculum Vitae
• Other
• Do Not Use
• Transcript 2
• Transcript 3