Re-Entry Transition Specialist – Case Management & Employment Services

ATHENA Consulting; Charlotte (NC); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

Health Savings Account

401(k) with employer match

Life and AD&D insurance

Short- and Long-Term Disability

Employee Assistance Program (EAP)

Paid Time Off

Paid Holidays

Job summary

ATHENA Consulting is seeking a Re-Entry Transition Specialist in Charlotte, NC. This full-time role provides case management and re-entry support to incarcerated residents preparing to return to the community.

Responsibilities include developing transition and employment plans, assisting with resumes, connecting participants with resources, and maintaining records in a structured detention center environment. The position requires teamwork and strict confidentiality.

Qualifications

• Associate’s degree in a related field preferred.
• Bachelor’s degree in a related field is a plus.
• Two years of related experience preferred.
• Experience in case management, transition planning, employment services, or re-entry services preferred.
• Experience in criminal justice, corrections, human services, workforce development, or related setting preferred.
• Ability to travel as needed.

Responsibilities

• Identify eligible participants and facilitate program orientations, job readiness workshops, and risk/needs assessments.
• Maintain an assigned caseload and develop individualized transition plans.
• Develop individual employment plans to support participants' career goals.
• Assist participants with creating and updating resumes and employment-related applications.
• Obtain identification, records, and other documentation needed for transition, training, education, and employment.
• Review documents for accuracy, completeness, and compliance with requirements.
• Connect participants with education, training, employment, housing, and other resources.
• Track and evaluate participant program compliance and maintain data for reports.

Skills

Organizational skills

Caseload management

Verbal & written communication

Interpersonal skills

Independent work

Professional boundaries

Judgment & discretion

Technology proficiency

Education

Associate’s degree in related field

Bachelor’s degree in related field (plus)

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better! We make our Clients’ Lives Easier by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our Employees’ Lives Better by identifying and cultivating their talents and matching these talents with our customers’ needs. ATHENA places a high value on customer service, accountability and getting the job done.

POSITION SUMMARY:

We are currently recruiting for a Re-Entry Transition Specialist position. This full-time position pays $24.00 per hour and is located in Charlotte, North Carolina.

The Re-Entry Transition Specialist provides case management and re-entry support to incarcerated residents preparing to return to the community. Responsibilities include developing transition and employment plans, assisting with resumes and documentation, providing job readiness support, connecting participants with employment and community resources, and maintaining case records within a structured detention center environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Identify eligible participants and facilitate program orientations, job readiness workshops, and evidence-based risk/needs assessments.
• Maintain an assigned caseload and develop individualized transition plans for participants.
• Develop and maintain individual employment plans to support participants' career and employment goals.
• Assist participants with creating and updating resumes and completing employment-related applications.
• Assist participants in obtaining identification, records, and other documentation needed for transition, training, education, and employment.
• Review documents for accuracy, completeness, and compliance with applicable requirements.
• Assist participants in gaining and retaining employment and provide referrals to appropriate resources and services.
• Provide career planning, job readiness assistance, and guidance to help participants prepare for employment following release.
• Connect participants with education, training, employment, housing, and other community resources as appropriate.
• Network with community providers, employers, and partner organizations to establish contacts that support case planning, training, education, and employment.
• Track and evaluate participant program compliance and non-compliance in coordination with agency divisions, partners, vendors, and the re-entry team.
• Compile and maintain data for reports and program documentation.
• Maintain accurate case records and other required documentation.
• Communicate and interact professionally with participants, staff, parole agents, community partners, and other agencies.
• Maintain confidentiality of participant information and comply with applicable privacy requirements.
• Maintain and adhere to site policies, procedures, regulations, and security requirements.
• Follow the direction of Mecklenburg County Sheriff’s Office staff while working within the detention center.
• Maintain appropriate professional boundaries and sound judgment when working with incarcerated residents.
• Adapt to changes in facility policies and procedures as needed to maintain a safe and secure working environment.
• Perform additional duties as assigned.

Required Skills/Abilities:

• Strong organizational skills and attention to detail.
• Ability to manage an assigned caseload and maintain accurate records.
• Strong written, verbal, and interpersonal communication skills.
• Ability to communicate effectively with individuals from diverse backgrounds.
• Ability to work independently with limited on-site supervision.
• Strong understanding of professional boundaries, structure, and appropriate workplace conduct.
• Good judgment and ability to follow established policies and procedures.
• Ability to remain professional and composed in a highly structured environment.
• Ability to adapt to changing facility procedures and operational requirements.
• Strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint.
• Ability to maintain confidentiality and handle sensitive participant information appropriately.
• Strong problem-solving and resource-navigation skills.
• Ability to establish professional relationships with participants, staff, employers, community providers, and partner agencies.

Education and Experience:

• Associate’s degree in a related field preferred.
• Bachelor’s degree in a related field is a plus.
• Two years of related experience preferred.
• Experience performing case management, transition planning, employment services, or re-entry services preferred.
• Experience working in the criminal justice field, corrections, human services, workforce development, or a related setting preferred.
• Experience working with diverse or underserved populations preferred.
• Veteran experience or lived experience related to re-entry or the criminal justice system is valued.
• Must be able to successfully complete the required background screening and meet Mecklenburg County Sheriff’s Office requirements for access to the detention center.
• Ability to travel as needed.

Physical Requirements:

• Ability to work within a detention center environment for the duration of the scheduled workday.
• Ability to move throughout the facility as required to perform job responsibilities.
• Ability to comply with all applicable facility security and safety procedures.
• Professional business-casual attire is required. Company-provided T-shirts or polo shirts may be worn as appropriate.

Schedule:

• Monday–Friday, 8:00 AM–5:00 PM.
• Parking available.
• Travel may be required as needed.

Successful ATHENA employees will display the following characteristics:

• You strive to be the best in your field currently and in the future.
• You like to make your employer look good.
• You find solutions, where others only see problems.
• You are proactive, you make and meet commitments, and you perform your duties exceedingly well.
• You are aware of the employer’s needs at all times and are well-versed in what you personally and ATHENA can offer them as a whole.
• You have the ability to work with diverse, integrated, deliverable-driven teams to accomplish the larger mission.
• You are organized, dependable, and able to work effectively with limited supervision.
• You understand the importance of structure, professional boundaries, confidentiality, and sound judgment.
• You are adaptable and able to follow changing procedures while maintaining a safe and professional environment.

The benefits of working for ATHENA include:

• Support from a team of professionals committed to making your life better.
• Medical, dental and vision insurance.
• Health Savings Account.
• 401(k) with a generous employer match.
• ATHENA-paid Life and Accidental Death & Dismemberment Insurance.
• Additional Voluntary Life and Accidental Death & Dismemberment Insurance for employee, spouses, and children.
• Short- and Long-Term Disability.
• Employee Assistance Program (EAP).
• Easy to use employee self-serve HR portal.
• Paid Time Off (after 90 days, up to 7 days per year).
• Paid Holidays (time and a half if worked): New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving, and Christmas.

The statements in this Job Posting are intended to describe the general nature and minimum level of work required. The content should not be construed as a complete list of all duties, responsibilities, and skills required to meet the criteria for this position. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Application for employment is not intended to and does not create a contract or offer of employment, and if hired, employment with the company is on an at-will basis and could be terminated at the will of either party.

ATHENA Consulting LLC does not discriminate in hiring based on federally protected classifications including but not limited to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, marital status, or other characteristics protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.