RCS Associate

Indiana University Health; Portland (IN); On-site; USD 25,000 - 32,000; Part time

Job summary

Indiana University Health is seeking a Revenue Cycle Services team member for onsite support at Jay Hospital. Responsibilities include scheduling, registration, insurance verification, prior-authorization, financial counseling, cashiering, and release of information.

The role emphasizes customer service, teamwork, and timely processing across rotating shifts. The ideal candidate has strong interpersonal and problem-solving skills, plus excellent written and verbal communication, and a proven

Qualifications

• Requires strong interpersonal and problem solving skills.
• Effective written and verbal communication skills.
• Ability to work within a team and maintain collaborative relationships.
• Ability to take initiative and meet objectives.

Responsibilities

• Deliver customer-facing services within Revenue Cycle System Services.
• Handle scheduling, registration, insurance verification, prior-authorization, financial counseling/solutions, cashiering, and release of information.
• Provide outstanding customer service and adhere to productivity, quality, and service standards.

Skills

Interpersonal skills

Problem solving

Written communication

Verbal communication

Team player

Initiative

Job description

Overview

Schedule: Wednesday 11:00 AM-5:00 PM, Thursday 7:00 PM-7:00 AM, and Saturday 6:30 AM-1:00 PM .100% onsite at Jay Hospital

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

Comfortable with Time-of-Service Collections

• At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.