RCM Supervisor

BEHAVIORAL HEALTH PRACTICE SERVICES LLC.; United States; Remote; USD 61.000 - 73.000; Vollzeit

Benefits dieser Stelle

Health benefits

401k with match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Zusammenfassung

LifeStance Health is seeking a Billing Supervisor to lead the RCM staff, train and monitor performance, and maintain an efficient, compliant operation. This is a remote role with flexibility to sit in any LifeStance location state.

The role offers a compensation range of $61,000–$73,000 annually with potential bonus and robust benefits. The ideal candidate will have 4+ years in medical billing/RCM with supervisory experience, strong knowledge of UB-04/EOB/A/R/CPT/ICD-9, and excellent

Qualifikationen

• High School diploma or GED equivalent.
• 4+ years in medical billing/RCM with leadership experience.
• Advanced UB-04, EOB, A/R, CPT and ICD-9 knowledge.
• Strong HIPAA/compliance and payer-specific know-how.
• MS Office proficiency; Excel/Word skills required.
• Excellent verbal and written communication.
• Ability to manage multiple projects and prioritize.

Aufgaben

• Supervise RCM staff and lead performance management.
• Train and monitor staff; ensure timely, accurate work.
• Optimize workload balance; reduce rework and costs.
• Identify issues and develop corrective action plans.
• Mentor team; promote morale, engagement, and growth.
• Document meetings; respond to requests promptly.
• Ensure compliance with PHI handling and security policies.

Kenntnisse

High-level communication

Leadership

MS Office proficiency

Excel & Word skills

PHI handling & confidentiality

Attention to HIPAA/compliance

Verbal and written communication

Organization & prioritization

Ausbildung

High School diploma or GED

Tools

MS Office

Excel

Word

Jobbeschreibung

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it’s hard - because we know it’s worth it. One Team: We realize our full potential when we work together towards our shared purpose.

Benefits

• medical, dental, vision, AD&D, short and long-term disability, and life insurance.
• 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

Role Overview

The Billing Supervisor is responsible for the supervision and leadership of the RCM Staff. Directly responsible for the training and monitoring of staff as well as all aspects of RCM and Performance Management. Effectively maintain a work environment which promotes communication to stimulate the morale, engagement, and growth of team members. This position is a remote role with the ability to sit within any state where LifeStance is located.

Compensation

$61,000 - 73,000 Annually with potential bonus

Responsibilities

• Responsible for all aspects of the day-to-day supervision and leadership of RCM staff, including but not limited to the Performance Management metrics of RCM Complete monthly quality evaluations.
• Monitor staff scheduling and adherence to time and attendance protocol
• Responsible for all aspects of RCM, including but not limited to maintaining workload balance, ensuring maximum efficiency, eliminating rework, and reducing cost
• Promptly identify issues and develop action plans to mitigate or resolve and elevate as needed
• Train, develop, motivate, and assist team members in reaching new levels of skills, knowledge, and attitude
• Effectively maintain a work environment which stimulates and motivates the morale, engagement, and growth of team members
• Identify performance deficiencies and opportunities and implement action plans as needed
• Review and respond timely to requests, including emails, messages, telephone calls, issues, escalations, account research and resolution as needed by staff, leadership, and centers.
• Timely completion of accounts referred to the Supervisor
• Attend or hold meetings as assigned, and ensure proper documentation of agenda and notes as needed

Skills & Experience

• High School diploma or GED equivalent
• 4+ years of experience in medical billing/RCM; supervisory experience or demonstrated leadership
• Advanced knowledge of UB-04, EOB interpretation, A/R, CPT, and ICD-9 codes
• Excellent working knowledge of Revenue Cycle Management operations with specific focus on Outpatient Mental Health payors and Commercial payors (i.e., Medicare regulations and compliance; HIPAA)
• Proficient in the use of MS Office suite; intermediate to advanced Excel and Word skills
• Clear, effective, and accurate verbal and written communication skills
• Organizational and prioritization skills sufficient to effectively manage multiple, concurrent initiatives
• Handling of all PHI (Protected Health Information) and Patient Identifiable Data with discretion and confidentiality
• Qualified candidates must be legally authorized to be employed in the United States
• Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture

LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position.

LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

#LI-Remote #LI-KO1

LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at [e-mail]. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to.

At LifeStance Health, we know that mental health care jobs are more than careers, they are missions. When people choose careers in mental health, they do it because they care about their impact on the world. So do we. That’s why we’re assembling the very best team for both telehealth and in-person care. Are you ready to change lives together?