RCIS Crop Field Service Representative - Indiana

Zurich North America; Indianapolis (IN); Hybrid; USD 87,200 - 117,000; Full time

Benefits offered by this job

Company Car

Bonuses

Comprehensive Benefits

Job summary

A top insurance provider is seeking a Field Service Representative in the Indiana area to manage a Crop Insurance portfolio. Responsibilities include delivering profitable growth, developing agent business plans, and enhancing customer experience. Candidates should have a Bachelor's Degree or equivalent experience in Crop Insurance with strong sales, analytical skills, and the ability to foster relationships. The role offers competitive compensation with a salary range of $87,200 to $117,000, along with bonuses and work-from-home flexibility.

Qualifications

• Bachelor’s Degree with 6+ years of experience in Crop Insurance or sales.
• Experience in building and managing relationships and meeting sales goals.
• Experience identifying market trends and competitor activities.

Responsibilities

• Deliver profitable growth through selling a suite of solutions.
• Develop knowledge of agent's business model and create optimization plans.
• Manage agent and customer value propositions for growth.

Skills

Crop Insurance Industry Knowledge

Sales Strategies Execution

Relationship Management

Analytical Skills

Communication Skills

Education

Bachelor’s Degree

Associates Degree

High School Diploma

Job description

Overview

RCIS provides insurance and superior services through leading agents to protect America’s farmers and ranchers. It’s been an innovator in crop insurance since the crop insurance business was privatized by the federal government in 1980. Today it’s one of the nation’s largest crop insurance providers, offering risk management protection in all 50 states through a national network of about 4,000 professionally trained and licensed agents.

We are currently looking for a Field Service Representative to handle a book of business with accounts in Indiana. Estimated windshield time is 50%. This is a work from home role with a company car provided. The ideal candidate must live in the territory; however, we may consider other locations within the region.

In this critical role you will be responsible for but not limited to:

Responsibilities

• Delivers profitable growth through selling a broad and differentiated suite of solutions in a unified way and manages the existing Crop Insurance portfolio.
• Develops intimate knowledge of agent’s business model and proposition, and creates a business plan which optimizes identified opportunities that align with our growth strategies.
• Leads and manages holistic agent and customer value propositions to deliver profitable growth.
• Retain business and grow market share in assigned territory by providing an enhanced customer experience for RCIS agents.
• Educate agents on RCIS products and provide consultation on how to more effectively market RCIS products to their customers and grow their business.
• Identify new or enhanced products and services that will assist agencies in maintaining and growing their business with RCIS.
• Identify training needs and take a lead role in training agents on RCIS products and software. Coordinate and present at agent training meetings.
• Identify and analyze processing & servicing issues, make recommendations for solutions and collaborate with applicable departments to drive toward resolution.
• Ensure that agents are complying with all regulatory requirements related to processing their business, working with other departments to establish quality control processes as needed.
• Provide subject matter expertise and assist in the development of SOPs as appropriate.

Basic Qualifications

• Bachelor’s Degree with 6 or more years of experience in the Crop Insurance, sales or market-facing area
• OR Zurich Certified Insurance Apprentice, including Associates Degree with 6 or more years of experience in the Crop Insurance, sales or market-facing area
• OR High School Diploma or equivalent with 8 or more years of experience in the insurance sales or market-facing area
• AND Experience building and managing relationships externally and internally and meeting sales, retention and profitability goals
• AND Experience identifying business trends, changes in market conditions and competitor activity

Preferred Qualifications

• Experience in Crop Insurance
• Ability to execute effective sales strategies
• Market and distribution experience in the insurance industry
• Strong understanding of insurance industry from a market and underwriting perspective
• Strong verbal and written communication skills

Compensation and Benefits

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.

The combined salary range for this position is between $87,200 and $117,000, with short-term incentive bonus eligibility set between 10% to 15%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

Why Zurich? and Equal Opportunity Statement

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®. Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code 1033.

Additional Information

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Indiana Virtual Office, AM - Illinois Virtual Office, AM - Ohio Virtual Office, AM - Iowa Virtual Office, AM - Indianapolis

Remote Working: Yes

Schedule: Full Time

Employment Sponsorship Offered: No