RCIS Crop Field Service Representative - Indiana

Zurich 56 Company Ltd; Indianapolis (IN); On-site; USD 87,200 - 117,000; Full time

Job summary

A well-known insurance provider is seeking a Field Service Representative to manage a book of business in Indiana. This role requires a minimum of six years of experience in crop insurance or sales, with responsibilities including managing relationships, educating agents on products, and leading training sessions. The position offers an estimated salary range of $87,200 to $117,000 along with additional bonus eligibility. This role includes both remote work and company-provided travel.

Qualifications

• 6+ years of experience in crop insurance, sales, or market-facing areas.
• Experience meeting sales, retention, and profitability goals.
• Understanding of market conditions and competitor activity.

Responsibilities

• Deliver profitable growth by managing Crop Insurance portfolios.
• Educate agents on RCIS products and enhance customer experience.
• Identify training needs and lead training sessions for agents.

Skills

Relationship management

Sales strategy execution

Communication skills

Business trend identification

Market understanding

Education

Bachelor's Degree in related field

Zurich Certified Insurance Apprentice

High School Diploma

Job description

RCIS Crop Field Service Representative - Indiana

We are currently looking for a Field Service Representative to handle a book of business with accounts in Indiana. Estimated windshield time is 50% and this is a work-from-home role with a company car provided. The ideal candidate must live in the territory, though other locations within the region may also be considered.

Responsibilities

• Delivers profitable growth through selling a broad and differentiated suite of solutions in a unified way and manages the existing Crop Insurance portfolio.
• Develops intimate knowledge of agent’s business model and proposition, and creates a business plan which optimizes identified opportunities that align with our growth strategies.
• Leads and manages holistic agent and customer value propositions to deliver profitable growth.
• Retains business and grows market share in assigned territory by providing an enhanced customer experience for RCIS agents.
• Educates agents on RCIS products and provides consultation on how to more effectively market RCIS products to their customers and grow their business.
• Identifies new or enhanced products and services that will assist agencies in maintaining and growing their business with RCIS.
• Identifies training needs and takes a lead role in training agents on RCIS products and software, and coordinates and presents at agent training meetings.
• Analyzes processing and servicing issues, makes recommendations for solutions, and collaborates with applicable departments to drive toward resolution.
• Ensures that agents comply with all regulatory requirements related to processing their business, and works with other departments to establish quality control processes as needed.
• Provides subject matter expertise and assists in the development of SOPs as appropriate.

Basic Qualifications

• Bachelor’s Degree with 6 or more years of experience in crop insurance, sales, or market‑facing area.
• OR Zurich Certified Insurance Apprentice, including Associates Degree with 6 or more years of experience in crop insurance, sales, or market‑facing area.
• OR High School Diploma or equivalent with 8 or more years of experience in insurance sales or market‑facing area.
• AND experience building and managing relationships externally and internally and meeting sales, retention, and profitability goals.
• Experience identifying business trends, changes in market conditions and competitor activity.

Preferred Qualifications

• Experience in crop insurance.
• Ability to execute effective sales strategies.
• Market and distribution experience in the insurance industry.
• Strong understanding of insurance industry from a market and underwriting perspective.
• Strong verbal and written communication skills.

Salary & Benefits

Your pay at Zurich is based on your role, location, skills, and experience. The combined salary range for this position is between $87,200 and $117,000, with short‑term incentive bonus eligibility set between 10% to 15%. You may also be eligible for bonuses and merit increases.

We offer competitive pay and comprehensive benefits for employees and their families.

Equal Opportunity Employer

Zurich North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code § 1033.

Important Notice

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.