RCA Concierge (Onsite Receptionist)

ccmcnet; Redmond (WA); On-site; USD 52,000 - 58,000; Part time

Job summary

ccmcnet is seeking a part-time Concierge for the Trilogy at Redmond Ridge community in Redmond, WA. This on-site role requires excellent customer service skills and administration experience.

The Concierge will be responsible for managing front desk duties, handling phone inquiries, and providing support to the site team from Monday to Friday, 12 PM to 4 PM. An annual pay rate of $26-$28/hour is offered depending on experience.

Qualifications

• 1-2 years of admin and/or reception experience required.
• Ability to prioritize tasks in a fast-paced environment.
• Exceptional customer service skills.

Responsibilities

• Greet visitors and residents at the front desk professionally.
• Manage incoming phone calls and direct inquiries appropriately.
• Provide administrative support to the site team.

Skills

Customer service skills

Communication skills

Task prioritization

Microsoft Office Suite proficiency

Job description

RCA Concierge (PT) - Trilogy at Redmond Ridge HOA (Redmond, WA)

Our Trilogy at Redmond Ridge community is seeking a part-time Concierge. This is an on-site position with a Monday through Friday schedule (12 PM - 4 PM).

We are offering $26-$28/Hourly DOE.

Qualifications

• Minimum 1-2 years of admin and/or reception experience required.
• Ability to prioritize tasks in a fast-paced environment, while handling various interruptions.
• Exceptional customer service skills, with a keen focus on resident experience.
• Polished and professional verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Job Duties

• Serve as the primary front desk receptionist, greeting visitors, residents, board members, vendors, and guests in a professional, welcoming manner while maintaining a positive and organized reception area.
• Answer and manage incoming phone calls efficiently, directing inquiries, providing information, and resolving routine issues promptly.
• Respond to emails and other communications from homeowners, board members and team members in a timely and courteous manner.
• Provide administrative support to the site team, including preparing documents, maintaining records, scheduling meetings/appointments, and assisting with various office projects.
• Demonstrate excellent customer service skills when interacting with homeowners/residents and board members, addressing concerns professionally and courteously.
• Support overall community operations by maintaining accurate records, processing routine requests, and contributing to a smooth, resident-focused environment.