RBT Site Manager — Community Day Supports Lead

ServiceNet; Springfield (MA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Tuition assistance

Vision insurance

Opportunities for advancement

Job summary

ServiceNet in Springfield, MA is seeking a compassionate leader to serve as RBT Site Manager for our Work Crew Community Based Day Supports (CBDS) program. You will oversee day program operations, coaching staff, and ensure safe, person-centered supports for adults with developmental disabilities.

The role emphasizes clinical oversight, collaboration with the Day Counselor – Job Coach team, and hands-on support to help participants build skills, gain work experience, and engage with their

Qualifications

• High school diploma or GED.
• RBT certification (or willingness to obtain within 30 days).
• Ability to maintain RBT ethics and supervision requirements.
• Valid driver’s license and reliable transportation.
• Ability to pass CORI and background checks.
• PABC, MAP, First Aid, and CPR (or willingness to obtain upon hire).
• Strong communication, leadership, and problem-solving skills.

Responsibilities

• Provide on-site clinical oversight of program activities, including work crew, ADL training, life skills workshops, wellness, and community outings.
• Provide 1:1 coaching for individuals with higher needs, ensuring success in community and work settings.
• Ensure the safety and well-being of all participants at all times, following risk management and emergency procedures.
• Support Day Counselors in implementing individualized support plans and behavior support plans.
• Lead and collaborate with the Day Counselor – Job Coach team to ensure smooth daily operations.
• Track participant information and complete required documentation.
• Coach, train, and support program staff in behavior plan implementation and clinical protocols.

Skills

Leadership

Communication

Problem-solving

Reliable transportation

Education

High school diploma or GED

Associate’s or bachelor’s degree in a related field

Job description

ServiceNet in Springfield, MA is seeking a compassionate leader to serve as RBT Site Manager for our Work Crew Community Based Day Supports (CBDS) program. You will oversee day program operations, coaching staff, and ensure safe, person-centered supports for adults with developmental disabilities.

The role emphasizes clinical oversight, collaboration with the Day Counselor – Job Coach team, and hands-on support to help participants build skills, gain work experience, and engage with their