Rate Publication Specialist

Werner Enterprises Inc; Omaha (NE); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) plan

Stock purchase plan

Paid time off

Job summary

Werner Enterprises Inc. is seeking a Rate Publication Specialist to bridge logistics sales and financial accuracy, translating pricing into invoices.

Reporting to the Manager of Rate Administration, you will join a high-energy team focused on accuracy and timely publications. The ideal candidate is a detail-oriented Excel power user with 1–2 years in customer service and transportation, able to own issues from root cause to long-term solutions and collaborate across departments to keep the

Qualifications

• Bachelor's degree or equivalent required.
• 1–2 years of customer service experience preferred.
• 1–2 years of transportation experience preferred.
• 1–2 years Transportation System (AS/400) experience preferred.

Responsibilities

• Configure rating modules and analyze freight execution profiles.
• Prepare and manipulate data using Microsoft Excel to translate awards into live pricing.
• Coordinate with Pricing, Billing, Sales, and Customer Service across departments.
• Investigate and resolve no-rate errors and billing discrepancies with urgency.
• Audit rate implementations to safeguard financial reporting and integrity.
• Maintain and update rates across internal Werner systems and customer portals.
• Implement large-scale customer awards based on load execution requirements.
• Document rate modifications and research findings clearly in systems.
• Identify root causes and contribute to system optimization projects.
• Provide technical support and act as a liaison for rate administration inquiries.

Skills

Excel expertise

Data entry

Communication

Organization

Industry knowledge

Customer service policies

Education

Bachelor's degree or equivalent

Tools

AS/400 Transportation System

Job description

T At Werner, your precision is the engine behind our revenue. As a Rate Publication Specialist, you aren’t just entering data; you are the architect of our rating engine. You will bridge the gap between complex logistics sales and financial accuracy, ensuring our pricing translates seamlessly from a handshake to an invoice. Reporting to the Manager of Rate Administration, you will join a high-energy team where best-in-class is our daily standard. If you love diving deep into data, solving puzzle-like discrepancies, and seeing the direct impact of your work, this is your launchpad.

What You’ll Do

• Configure Rating Modules: Analyze freight execution profiles and configure rate structures in our systems to match complex, high-value customer contracts.
• Data Manipulation & Integrity: Perform heavy file preparation and manipulation using the Microsoft Suite (Excel-heavy) to translate customer awards into live pricing.
• Cross-Functional Collaboration: Act as a central hub between Pricing, Billing, Sales, and Customer Service to ensure seamless communication and execution.
• Technical Problem Solving: Investigate and resolve "no-rate" errors and billing discrepancies with a sense of urgency, often requiring same-day resolution.
• Financial Safeguarding: Manage and audit rate implementations to prevent errors that directly impact our financial reporting and bottom line maintaining our financial integrity.
• System Management: Maintain and update rates across both internal Werner systems and external customer portals to ensure alignment with business rules.
• Essential Job Functions Implementation: Manage and implement large-scale customer awards based on specific load execution requirements.
• Communication: Maintain clear, concise documentation of rate modifications and research findings within internal systems.
• Analytical Problem-Solving: A root-cause mindset. Determine why the issue occurred and how to prevent it.
• System Optimization: Assist management in the development and enhancement of rating systems to improve efficiency and accuracy.
• Technical Support: Serve as the point of contact for internal and external stakeholders regarding rate administration inquiries and troubleshooting.
• Reporting: Generate official rate agreements to finalize publications for Werner Enterprises.
• Analyze rate discrepancies and collaborate with partner departments to resolve
• Perform other duties as assigned by supervisor In-Person.
• Timely and regular attendance according to the scheduled shift as determined by supervisory personnel

We are seeking a detail-oriented problem solver who thrives on being challenged. Our ideal candidate is a tech-savvy Excel power user who doesn’t just identify issues—they uncover the root cause to build long-term solutions. You should possess a strong sense of ownership, a drive to meet same-day deadlines, and a collaborative spirit that allows you to partner effectively across departments to keep our financial engine running smoothly.

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong Excel skill; functions including but not limited to V-look ups, pivot tables, true/false statements, formulas and formatting.
• Strong typing skills - alphanumeric data entry
• Strong communication and decision-making skills, reasoning and problem solving with the ability to work under pressure and meet deadlines.
• Excellent organization skills, with the ability to prioritize workload, work independently and in a team environment to achieve goals.
• Knowledge of transportation industry and terminology. Usually gained through practical experience and on-the-job training.
• Knowledge of customer service policies and practices.

EDUCATION AND EXPERIENCE

• Bachelor's degree or equivalent experience required.
• 1 to 2 years customer service experience preferred.
• 1 to 2 years of transportation experience preferred.
• 1 to 2 years Transportation System (AS/400) experience preferred.

PHYSICAL REQUIREMENTS

Seeing and hearing: Read documents, computer screen answer phones, 75-100 % Communicate in person.

Standing and walking. 0-24 %

Climbing, stooping, squatting, and kneeling. 0-24 %

Dexterity: utilizing phone, typing, and writing. 75-100 %

Lift more than 10 pounds. 0-24 %

Benefits

• This position is eligible for benefits, which include medical, dental and vision plans.
• We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.

Werner Enterprises delivers superior truckload transportation and logistics services to customers across the United States, Mexico and Canada. With 2023 revenues of $3.3 billion, an industry-leading modern truck and trailer fleet, nearly 14,000 talented associates and our innovative Werner EDGE® technology, we are an essential solutions provider for customers who value the integrity of our supply chain and require safe and exceptional on-time service. Werner provides Dedicated and One-Way Truckload services as well as Logistics services that include truckload brokerage, freight management, intermodal and final mile. As an industry leader, Werner is deeply committed to promoting sustainability and supporting diversity, equity and inclusion.