Rare/Orphan Patient Access Specialist — Hybrid (Cary)

McKesson; Cary (NC); Hybrid; USD 33,062 - 34,440; Full time

Job summary

McKesson is seeking a Patient Access Specialist in Cary, NC, to support benefits investigations, prior authorizations, claims adjudication, and refill management. This hybrid role requires 3+ years of experience in a pharmacy or healthcare setting and a high school diploma. The candidate will communicate with patients and providers, manage inquiries, and ensure accurate documentation. A Certified Pharmacy Technician certification is preferred. Competitive pay of $24–$25 per hour plus a bonus is offered.

Qualifications

• Typically requires 3+ years of related experience.
• CPhT (Certified Pharmacy Technician) preferred, not required.

Responsibilities

• Locate and enter accurate prescription insurance information.
• Communicate the need for medication prior authorization (PA).
• Manage inbound calls regarding order status and financial support.
• Enter accurate progress notes on patient profiles.
• Manage patient refill coordination and follow-up.

Skills

Experience working in a pharmacy or health care setting

Understanding of insurance eligibility and prior authorization

Basic computer skills and proficiency in Microsoft applications

Detail-oriented with problem-solving abilities

Flexible and adaptable in a team setting

Motivated and committed to excellence

Education

High school diploma

Job description

McKesson is seeking a Patient Access Specialist in Cary, NC, to support benefits investigations, prior authorizations, claims adjudication, and refill management. This hybrid role requires 3+ years of experience in a pharmacy or healthcare setting and a high school diploma. The candidate will communicate with patients and providers, manage inquiries, and ensure accurate documentation. A Certified Pharmacy Technician certification is preferred. Competitive pay of $24–$25 per hour plus a bonus is offered.