Rapid-Response E-911 Communications Dispatcher

Macon-Bibb County Consolidated Government; Macon (GA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical/Dental/Vision plans

Pension plan

Deferred Compensation Plan

Flexible Spending Account(s)

Employee Assistance Program

Annual/Sick Leave

Group Life Insurance

Job summary

The Macon-Bibb County Consolidated Government is seeking an E-911 Communication Officer responsible for receiving, processing, and dispatching emergency and non-emergency information for the E-911 Communications Center.

Essential duties include operating emergency telecommunications and radio equipment, coordinating field responders, and transferring medical calls to ambulance services. A High School Diploma or equivalent is required, with POST certification compliance and typing proficiency.

Qualifications

• High School Diploma or equivalent; POST certification preferred.
• Must be able to type 30 wpm and pass POST exam.
• Familiarity with radios, computers, and office software is required.

Responsibilities

• Operates emergency E-911 telecommunications equipment and records requests.
• Dispatches law enforcement, fire, or other personnel and coordinates field response.
• Maintains contact with field units and monitors status of responders.
• Transfers medical calls to ambulance services and assesses life-threatening situations.
• Monitors EMA radio traffic and weather statements for dissemination.
• Operates GCIC/NCIC terminals to retrieve information for field units.

Skills

Geography knowledge

FCC regulations

PC/Office skills

Emergency communications

Education

High School Diploma or equivalent

Job description

The Macon-Bibb County Consolidated Government is seeking an E-911 Communication Officer responsible for receiving, processing, and dispatching emergency and non-emergency information for the E-911 Communications Center.

Essential duties include operating emergency telecommunications and radio equipment, coordinating field responders, and transferring medical calls to ambulance services. A High School Diploma or equivalent is required, with POST certification compliance and typing proficiency.