Rapid-Response 911 Dispatcher

Emergency Telecommunicator Services; Roanoke (AL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Overtime compensation

Job summary

Emergency Telecommunicator Services seeks 911 emergency dispatchers to connect callers with police, fire, or medical responders in Roanoke, AL. You will gather essential information, confirm locations, and relay accurate details across multiple systems.

The role requires calm communication and the ability to manage multiple screens and priorities in a high-stress setting. Training, certification, and state requirements apply; overtime and varied shifts are common.

Qualifications

• High school diploma or equivalent commonly required.
• Some agencies recruit entry-level applicants.
• Testing scores, experience, and training deadlines are determined by the official announcement.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns; assess call priority.
• Enter incident information into computer-aided dispatch systems.

Skills

Typing

Active listening

Clear speech

Basic computer proficiency

Organize information

Education

High School Diploma

Tools

Computer-aided Dispatch (CAD)

Job description

Emergency Telecommunicator Services seeks 911 emergency dispatchers to connect callers with police, fire, or medical responders in Roanoke, AL. You will gather essential information, confirm locations, and relay accurate details across multiple systems.

The role requires calm communication and the ability to manage multiple screens and priorities in a high-stress setting. Training, certification, and state requirements apply; overtime and varied shifts are common.