Emergency Communications Dispatcher 24/7 Fire Ops

911 Emergency Communications; Roanoke (AL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Roanoke, Alabama, is hiring Fire Dispatchers to coordinate responses to fires, rescues and hazardous conditions. You will receive incident information, alert resources, and maintain radio communication with responding crews.

The role requires strong organization, accurate data entry, and the ability to work in a high‑stress environment, including overnight shifts, weekends, holidays, and overtime as needed.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear communication

Attention to detail

Computer literacy

Education

High School Diploma / GED

Job description

911 Emergency Communications in Roanoke, Alabama, is hiring Fire Dispatchers to coordinate responses to fires, rescues and hazardous conditions. You will receive incident information, alert resources, and maintain radio communication with responding crews.

The role requires strong organization, accurate data entry, and the ability to work in a high‑stress environment, including overnight shifts, weekends, holidays, and overtime as needed.