Ranch Guest Experience & Operations Lead

Canyon Ranch

Tucson (AZ)

On-site

USD 51,577,000 - 61,992,000

Full time

5 days ago

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Job summary

Canyon Ranch in Tucson is seeking a Ranch Rover to serve as the roaming ambassador for hospitality, operations, and guest experiences. You will support arrivals and departures, shuttle transportation, and event setup while maintaining clean, welcoming grounds and efficient daily operations.

The role requires a High School diploma, a valid Group B driver’s license, and hospitality or customer service experience.

Qualifications

High School diploma or equivalent.
Drivers License with acceptable driving history (Group B).
Must have hospitality or customer service experience.

Responsibilities

Guest Service & Arrival/Departure: Welcome guests warmly, assist with luggage, valet services, and facilitate smooth check-ins and check-outs.
Transportation Services: Safely operate shuttle vehicles, manage guest vehicle logistics including parking and retrieval, and maintain accurate records of vehicles and keys.
Activities & Event Support: Set up and break down areas for events, classes, and guest experiences. Handle supplies, and equipment, and support seasonal or special events.
Property & Facility Care: Maintain public areas, event spaces, storage areas, and guest amenities, ensuring cleanliness, organization, and safety.
Operational & Logistical Support: Deliver linens, packages, mail, and other supplies across the property. Track inventory levels, communicate low stock to management, and assist with labeling, shipping, and other tasks.
Pay: $18 per hour.