Ranch Rover

Canyon Ranch; Pittsfield (MA); Sur place; USD 22 000 - 31 000; Plein temps

Avantages offerts par ce poste

Spa access

Health plan

Paid time off

Life insurance

Maternity leave

Professional growth

Résumé du poste

Canyon Ranch is a leader in destination wellness hospitality and invites you to join our team in Pittsfield, MA. As a Guest Services colleague, you will warmly welcome guests, assist with luggage and check-ins, and act as a resource for ranch amenities and local attractions.

You will safely operate shuttle vehicles, support event setups, and help maintain clean, safe spaces for guests. Growth opportunities and a collaborative work environment are emphasized.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license with acceptable driving history.
• Previous hospitality or customer service experience required.
• Strong interpersonal and communication skills to engage guests effectively.
• Ability to thrive in a fast-paced, team-oriented setting focused on guest satisfaction.

Responsabilités

• Warmly welcome guests, assist with luggage and valet services, and help with check-ins/outs.
• Be a knowledgeable resource for ranch amenities, activities, and local attractions.
• Safely operate shuttle vehicles and manage guest vehicle logistics with records.
• Set up and break down areas for events, classes, and guest experiences, handling materials.
• Maintain cleanliness and safety of public areas, spaces, and guest amenities; report issues promptly.
• Support operations by delivering linens, packages, mail, tracking inventory, and assisting with shipping.

Connaissances

Guest service

Interpersonal communication

Teamwork

Fast-paced environment

Formation

High school diploma or equivalent

Description du poste

Overview

Canyon Ranch has been redefining wellness travel and transformative hospitality for more than 45 years. As the global leader in destination wellness, Canyon Ranch inspires lifelong well-being through world-class experts, personalized guidance, and immersive experiences that help guests live healthier, more fulfilling lives.

Canyon Ranch has been redefining wellness travel and transformative hospitality for more than 45 years. As the global leader in destination wellness, Canyon Ranch inspires lifelong well-being through world-class experts, personalized guidance, and immersive experiences that help guests live healthier, more fulfilling lives. Recognized among the most outstanding hotels in the world by the Michelin Guide 2025, Canyon Ranch offers more than a career — it offers the opportunity to make a meaningful impact on the lives of others every day.

Responsibilities

WHAT YOU'LL DO AS A CANYON RANCH COLLEAGUE:

• Warmly welcome guests, assist with luggage and valet services, and facilitate smooth check-ins and check-outs.
• Serve as a knowledgeable resource for ranch amenities, activities, and local attractions.
• Safely operate shuttle vehicles, manage guest vehicle logistics, and maintain accurate records of vehicles and keys.
• Set up and break down areas for events, classes, and guest experiences, handling supplies and equipment as needed.
• Maintain cleanliness, organization, and safety of public areas, event spaces, and guest amenities; report maintenance needs promptly.
• Support operational tasks including delivering linens, packages, and mail, tracking inventory, and assisting with labeling and shipping.

Qualifications

WHAT YOU'LL NEED TO BE SUCCESSFUL:

• High school diploma or equivalent required
• Valid driver’s license with an acceptable driving history.
• Previous experience in hospitality or customer service required.
• Strong interpersonal and communication skills to interact with guests effectively.
• Ability to work in a fast-paced, team-oriented environment with a focus on guest satisfaction.

Benefits

WHAT YOU'LL RECEIVE AS A CANYON RANCH COLLEAGUE:

• Use of services and facilities including the spa, fitness classes, lectures, and overnight stays at all Canyon Ranch locations nationwide.
• Generous health plan including Health, Dental and Vision after 30 days of employment
• 25 Days of personal and holiday time off (vacation, sick and holidays)
• Supplemental Health care options (including Accidental, Critical Illness and Hospital care)
• Employer-paid life insurance and Employee Assistance Program
• Paid Maternity leave
• A supportive, collaborative work environment with opportunities for professional growth.

PAY RANGE: $19.00 - $19.76 / hour