Ramsey Center - Housekeeper - #261110

Western Carolina University; Cullowhee (NC); On-site; USD 35,000 - 42,000; Full time

Job summary

Western Carolina University—the Cullowhee, NC campus—seeks a permanent full-time janitorial worker to perform cleaning and setup tasks for events. The role requires physical work and strict adherence to established cleaning procedures.

Typical schedule includes first or second shift, with evenings and weekends possible to support events. The position supports a comprehensive benefits package and opportunities for training within the UNC system.

Qualifications

• Experience in custodial work or cleaning preferred.
• Ability to work first or second shift.
• Must be able to lift up to 90 lbs.
• Follow directions and safety procedures.
• Work well with staff and supervise part-time workers.

Responsibilities

• Sweep, mop, dust, and clean assigned areas.
• Trash removal and vacuuming.
• Assist in supervision of part-time staff.
• Report irregularities to supervisor.
• Support event setup and cleanup for special events.
• Adhere to schedule set by Ramsey Center leadership.

Skills

Heavy physical work

Cleaning procedures

Lift up to 90 lbs

Event setup/teardown

Follow instructions

Education

High school diploma or equivalent

Job description

Western Carolina University continues to rank high on Forbes ‘Best Employers’ lists each year.

Western Carolina University continues to rank high on Forbes ‘Best Employers’ lists each year. Including:

• 2025 – Ranked 1st in the top 100 employers in North Carolina in Forbes ‘America’s Best Employers by State’ list.
• 2024 – Ranking in the top 8.5% on Forbes ‘America’s Best Midsize Employers’ list, WCU was ranked 34 out of the top 400 employers across all industries.
• 2023 – Ranked in the top 20% on Forbes ‘America’s Best Midsize Employers’ list, WCU was ranked 97 out of the top 400 employers across all industries.
• 2022 – Ranked 14th in the top 100 employers in North Carolina in Forbes ‘America’s Best Employers by State’ list.

Western Carolina University is the UNC system’s westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.

Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans – eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.

Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service.

WCU offers an abundance of training and development programs, certifications, workshops and conferences – many of which are offered free of charge.

Position Summary

The primary location of this position is on the main Cullowhee, NC campus.

The primary responsibilities of this position are to perform cleaning janitorial and set‑up tasks as assigned. Duties include, but are not limited to, the following: sweeping, mopping, dusting, trash removal, vacuuming, spot cleaning, washing, stripping and waxing of tile floors. The position is also responsible for assisting in the supervision of part‑time staff in job assignments, noting and reporting irregularities or discrepancies in work to the immediate supervisor.

Normal work schedule will either be first or second shift Monday-Friday. Final decision regarding schedule will be determined by Ramsey Center leadership and availability of potential candidates.

Work schedule varies, including evenings, nights and weekends or long shift work to meet the demands of the event production schedule.

Must be eligible to work in the United States without sponsorship.

Knowledge, Skills, & Abilities Required for this Position

This position requires a knowledge of accepted cleaning procedures, the ability to perform heavy physical work, including the ability to lift heavy equipment (0-90 lbs.), an ability to perform event set‑up, tear‑down and clean‑up of special events held in the facility.

Minimum Qualifications

Some state job postings say you can qualify by an ‘equivalent combination of education and experience.’ If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience.

Anticipated Hiring Range

Anticipated Hiring Range $38,345

Position Type

Position Type Permanent Full-Time

Number of Hours per Week

Number of Hours per Week 40

Number of Months per Year

Number of Months per Year 12

Salary Band Range

Salary Band Range $33,540 - $47,847

Salary Grade

Salary Grade For administrative purposes during the implementation of Career Banding this Journey‑level position is considered a Salary Grade 53

Posting Text

Open Date

Open Date 10/27/2026

Close Date

Close Date 11/10/2026

Open Until Filled No

Background/E-Verify

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Western Carolina University uses E‑Verify to confirm employment eligibility of all newly hired employees. To learn more… www.dhs.gov/E-Verify . Proper documentation of identity and employability are required at the time of employment.

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.

EOE

Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call [phone] or email at [e-mail].

University Safety

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.

Required Documents

• Cover Letter/Letter of Application
• Resume
• List of references

Optional Documents

• DD-214
• NGB 23A (RPAS)
• DD256 or NGB22

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
  • HigherEdJobs.com
  • Inside Higher Ed
  • HERC - Higher Education Recruitment Consortium
  • Website - Jobs.wcu.edu
  • Indeed.com
  • Personal Referral
  • Agency Referral
  • Other