Administrative Support Associate - #002144
Western Carolina University
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Benefits offered by this job
Job summary
Western Carolina University in Cullowhee, NC is seeking an Administrative Support Associate for the School of Music. This on-site role provides essential administrative and operational support to the School and Music Director, serving as a key contact for faculty, staff, students and campus partners.
The successful candidate will manage daily office operations, assist with budgeting and purchasing, coordinate scheduling and events, and create programs and social media content while maintaining
Qualifications
- Advanced knowledge of Microsoft Office (Word, Excel) and admin software systems (Banner, Talent Management, Chrome River, Canvas, Engage, digital sign system).
- Ability to manage high-volume office operations serving diverse stakeholders (faculty, students, administration).
- Strong communication, discretion with confidential information and sound judgment in business interactions.
- Capacity to execute budgetary decisions in alignment with leadership directives.
Responsibilities
- Maintain daily office operations at the School of Music.
- Assist with budget tracking and purchasing.
- Coordinate scheduling and events.
- Create performance programs and social media content; maintain records and communications.
Skills
Education
Tools
Job description
- 2025 - Ranked 1st in the top 100 employers in North Carolina in Forbes 'America's Best Employers by State' list.
- 2024 - Ranking in the top 8.5% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 34 out of the top 400 employers across all industries.
- 2023 - Ranked in the top 20% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 97 out of the top 500 employers across all industries.
- 2022 - Ranked 14th in the top 100 employers in North Carolina in Forbes 'America's Best Employers by State' list.
Western Carolina University continues to rank high on Forbes 'Best Employers' lists each year. Including: Western Carolina University is the UNC system's westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South. Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans - eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available. Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service. WCU offers an abundance of training and development programs, certifications, workshops and conferences - many of which are offered free of charge.
The primary location of this position is on-site in Cullowhee, NC. This position is designated as being subject to the State of North Carolina Human Resources Act (SHRA).
The School of Music at Western Carolina University invites applications for an Administrative Support Associate role. This position provides essential administrative and operational support to the School of Music and the School of Music Director, serving as a key point of contact for faculty, staff, students, and campus partners. The successful candidate must be willing to assist with additional duties and special projects as assigned in support of the School's needs.
The Administrative Support Associate supports daily office operations, assists with budget tracking and purchasing, coordinates scheduling and events, creates performance programs and social media content and maintains records and communications.
The successful candidate will demonstrate strong interpersonal skills, professionalism, attention to detail, and the ability to manage multiple priorities in a fast-paced academic environment. Good judgment, discretion in handling confidential information, and flexibility in responding to changing needs are essential.
Must be eligible to work in the United States without sponsorship.
- Technical Proficiency: Advanced knowledge of Microsoft Office (Word, Excel) and administrative software systems (Banner, Talent Management, Chrome River, Canvas, Engage, digital sign system) as well as basic design software (canva, indesign, etc.)
- Office Management & Oversight: Ability to manage complex, high-volume office operations serving diverse stakeholders (faculty, students, administration) while maintaining efficiency and organization
- Interpersonal & Professional Conduct: Strong communication skills, commitment to service excellence, discretion with confidential information, and sound judgment in business interactions
- Decision-Making & Leadership: Capacity to execute business and budgetary decisions in alignment with departmental and college leadership directives
Some state job postings say you can qualify by an 'equivalent combination of education and experience.' If that language appears below, then you may qualify through OR years of education OR years of directly related experience, OR a combination of both.
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
$36,849
Permanent Full-Time
40
12
$33,540 - $54,455
For administrative purposes during the implementation of Career Banding this journey-level posiiton is considered a Salary Grade 59.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.
Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.
All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.
Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.
The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.
- Cover Letter/Letter of Application
- Resume
- List of references
- DD-214
- NGB 23A (RPAS)
- DD256 or NGB22
Required fields are indicated with an asterisk (*).
- * How did you hear about this employment opportunity?
- HigherEdJobs.com
- Inside Higher Ed
- HERC - Higher Education Recruitment Consortium
- Website - Jobs.wcu.edu
- Indeed.com
- Personal Referral
- Agency Referral
- Other
- * Do you require sponsorship?
- Yes
- No
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