Ramp Supervisor: Lead Ground Ops to On-Time Flights

swa; Chicago (IL); On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

Flight benefits

401(k) match

STI bonus

Profit sharing

Health insurance

Immediate coverage

Job summary

Southwest Airlines is seeking a Ramp Supervisor to lead Ramp Agents and ensure aircraft arrive and depart on schedule. You will guide the team, enforce safety rules, and keep equipment ready for use. This role emphasizes shift scheduling, training, and daily reporting within Ground Operations.

The position requires leadership skills, strong prioritization of safety, and the ability to coordinate with multiple departments to maintain operational performance.

Qualifications

• Leadership and team coordination abilities.
• Strong focus on safety and regulatory compliance.
• Ability to schedule shifts and coordinate staff.
• Willingness to train and develop others.
• Effective communication with multiple departments.

Responsibilities

• Actively coordinate with all Departments to maintain the station's on-time performance, employee morale, and Customer satisfaction.
• Monitor and guide ground support performance to ensure requirements are met.
• Ensure all equipment including GSE is maintained and available for the operation.
• Oversee day-to-day airport operations to create a safe, secure, and legally compliant environment; manage schedules, gate control, and training compliance.
• Maintain a safe working environment and implement programs to reduce accidents and injuries.
• Coordinate with Departments to maintain on-time performance and report status to leaders and staff.
• Drive performance by forecasting operational situations and monitoring key metrics; ensure delay coding is accurate.

Skills

Leadership

Team coordination

Safety compliance

Scheduling

Training

Communication

Job description

Southwest Airlines is seeking a Ramp Supervisor to lead Ramp Agents and ensure aircraft arrive and depart on schedule. You will guide the team, enforce safety rules, and keep equipment ready for use. This role emphasizes shift scheduling, training, and daily reporting within Ground Operations.

The position requires leadership skills, strong prioritization of safety, and the ability to coordinate with multiple departments to maintain operational performance.