Ramp Services Team Lead — Onsite, Flexible Schedule & Bonus

Jet Aviation; Carolina (NC); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Bonus up to 5% of annual salary

Job summary

Jet Aviation in Puerto Rico is seeking a Line & Ramp Service Supervisor to lead a team of Line & Ramp Service Agents during a shift, ensuring safety, service, and quality standards. The role supports ramp operations and coordinates tasks while collaborating with management in a dynamic, around-the-clock operation.

The posted hourly range is $18.00-$20.00 with a bonus up to 5% of annual salary. Applicants should have a high school diploma, 4+ years of ramp experience, English proficiency, and the

Qualifications

• High School Diploma/GED
• At least 4 years of experience as a fully trained Line & Ramp Services Agent
• Ability to read and communicate in English
• Must obtain an Airport ID Badge within 30 days of employment
• Prior customer service in the airline industry

Responsibilities

• Supervise and coordinate a team of Line & Ramp Agents during a shift.
• Carry out ramp operations including aircraft towing and pushback.
• Recommend and implement programs to support customer needs and resolve inquiries fairly.
• Contribute to performance feedback and manage staffing levels.
• Ensure training and safety communications are provided to employees.
• Participate in Safety & Quality Management System and promote safety culture.
• Represent Jet Aviation with industry groups and regulators.

Skills

Customer service

English communication

MS Office

Airport ID Badge within 30 days

Leadership / supervision

Education

High School Diploma/GED

Job description

Jet Aviation in Puerto Rico is seeking a Line & Ramp Service Supervisor to lead a team of Line & Ramp Service Agents during a shift, ensuring safety, service, and quality standards. The role supports ramp operations and coordinates tasks while collaborating with management in a dynamic, around-the-clock operation.

The posted hourly range is $18.00-$20.00 with a bonus up to 5% of annual salary. Applicants should have a high school diploma, 4+ years of ramp experience, English proficiency, and the