Ramp Operations Lead - Safe, Efficient Aircraft Turnarounds

lliance Ground International; Ontario (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid vacation

Medical/dental/vision for full-time

401(k) program

Uniforms provided

On-the-job training

Travel discounts

Job summary

Alliance Ground International (AGI) is seeking a Ground Ramp Lead to supervise ramp agents, manage aircraft handling on the apron, and coordinate movements with flight crews and ground teams. The role emphasizes safety, efficiency, and leadership in a high-stakes aviation setting.

You will oversee equipment use, ensure regulatory compliance, and mentor a team dedicated to on-time aircraft turnaround and customer service excellence across AGI’s networks.

Qualifications

• Education: High school diploma or equivalent; additional certifications in ground handling preferred.
• If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Experience: 2+ years of experience in ground handling, with at least 1 year in a leadership or supervisory role.
• Skills: Strong leadership, communication, and problem-solving skills; ability to manage teams in fast-paced environments.
• Knowledge: Familiarity with ramp operations, safety protocols, and ground support equipment.

Responsibilities

• Lead and supervise ramp agents in the safe loading, unloading, and movement of aircraft.
• Ensure timely and efficient turnaround of aircraft, including baggage and cargo handling.
• Coordinate the use of ground support equipment and resources, ensuring proper handling and maintenance.
• Perform safety checks on equipment and ensure team compliance with aviation regulations.
• Communicate with flight crews, ground teams, and other departments to coordinate operations.
• Troubleshoot and resolve issues on the ramp to minimize delays.
• Train and mentor ramp agents, ensuring adherence to safety standards and operational procedures.

Skills

Leadership

Communication

Problem-solving

Ground handling knowledge

Education

High school diploma or equivalent

Job description

Alliance Ground International (AGI) is seeking a Ground Ramp Lead to supervise ramp agents, manage aircraft handling on the apron, and coordinate movements with flight crews and ground teams. The role emphasizes safety, efficiency, and leadership in a high-stakes aviation setting.

You will oversee equipment use, ensure regulatory compliance, and mentor a team dedicated to on-time aircraft turnaround and customer service excellence across AGI’s networks.