Ramp & Ground Operations Specialist – Fast-Paced Aviation

Southwest Airlines; Hartford (CT); On-site; USD 27,552 - 41,328; Full time

Job summary

Southwest Airlines in Hartford, CT is seeking a Ramp Agent to support ground handling and ramp operations. The role requires coordinating with ground teams to ensure on-time departures and delivering excellent customer service to passengers and partners.

The position offers hourly compensation and opportunities to work in a fast-paced airport environment, with responsibilities including cargo handling, equipment operation, and adherence to safety procedures.

Qualifications

• Bachelor’s Degree required.
• Ability to work under tight schedules.
• Ability to read and follow ground-handling procedures.

Responsibilities

• Provide friendly assistance and maintain positive relations with customers.
• Ensure smooth operation of ramp activities and meet flight schedules.
• Load, unload, marshal, and coordinate aircraft equipment.
• Handle freight, mail, and company materials as required.
• Inspect and document cargo and freight on the ramp.
• Collaborate with ground staff to support timely departures.
• Operate ground support equipment as needed (belt loaders, tow tractors).
• Maintain safety and cleanliness of aircraft cabins and restrooms.
• Perform other duties as assigned by supervisors.

Skills

Teamwork

Customer service

Under pressure

Education

Bachelor’s Degree

Job description

Southwest Airlines in Hartford, CT is seeking a Ramp Agent to support ground handling and ramp operations. The role requires coordinating with ground teams to ensure on-time departures and delivering excellent customer service to passengers and partners.

The position offers hourly compensation and opportunities to work in a fast-paced airport environment, with responsibilities including cargo handling, equipment operation, and adherence to safety procedures.