Southwest Airlines Ramp Agent Job Reviews

Southwest Airlines; Hartford (CT); On-site; USD 27,552 - 41,328; Full time

Job summary

Southwest Airlines in Hartford, CT is seeking a Ramp Agent to support ground handling and ramp operations. The role requires coordinating with ground teams to ensure on-time departures and delivering excellent customer service to passengers and partners.

The position offers hourly compensation and opportunities to work in a fast-paced airport environment, with responsibilities including cargo handling, equipment operation, and adherence to safety procedures.

Qualifications

• Bachelor’s Degree required.
• Ability to work under tight schedules.
• Ability to read and follow ground-handling procedures.

Responsibilities

• Provide friendly assistance and maintain positive relations with customers.
• Ensure smooth operation of ramp activities and meet flight schedules.
• Load, unload, marshal, and coordinate aircraft equipment.
• Handle freight, mail, and company materials as required.
• Inspect and document cargo and freight on the ramp.
• Collaborate with ground staff to support timely departures.
• Operate ground support equipment as needed (belt loaders, tow tractors).
• Maintain safety and cleanliness of aircraft cabins and restrooms.
• Perform other duties as assigned by supervisors.

Skills

Teamwork

Customer service

Under pressure

Education

Bachelor’s Degree

Job description

Job Title: Ramp Agent
Salary: $20‑30 per hour
Company: Southwest Airlines
Location: Hartford, USA
Educational Requirements: Bachelor’s Degree

Job Description

Individuals of Southwest Carriers meet up to follow through on our Motivation, which is to associate Individuals to what’s significant in their lives through cordial, solid, and minimal expense air travel. Our Slope Specialists work in the outside components to coordinate planes on the ground, handle freight/stuff, and guarantee our ground activities run as expected. Slope Specialists are issue solvers who appreciate working in a quick moving climate and cooperatively with other Ground Tasks Groups to meet flight takeoff timetables.

Responsibilities

• Offers well disposed assistance to and keeps up with positive associations with all inward and outer Clients
• Works in a helpful soul to guarantee the outcome of our Organization
• Answerable for giving unbelievable Client assistance to individuals craving to travel, use freight or things administration by overhauling airplane at slopes and terminals
• Loads, dumps, administers, directs, and coordinates Organization Airplane
• Gets and records Client things, airship cargo, mail and company materials as required
• Handles all parts of stacking, stashing and dumping things, freight airmail, airship cargo, weight and company materials as indicated by a foreordained arrangement received either electronically or physically from a Tasks Specialist. Submits, either electronically or physically, a Freight Canister Stacking Slip (CBLS) to a Tasks Specialist
• Gets, conveys, and transports freight and stuff to and from airplane and plans records regarding these obligations
• Stockrooms, gauges, stacks, gets and conveys air freight, checks air freight dealt with against going with structures to recognize any misuse or disparities and amends routine mistakes
• Shields Clients’ stuff, air freight, air mail, and COMAT from climate, misfortune, burglary, harm as well as obliteration
• Utilizes jetway steps habitually to convey checked items at the entryway to the airplane container
• Surveys freight structures for precision and adjusts structures as required
• Performs inside airplane lodge cleaning manually, including clearing upholstery, cleaning windows, galleys and removal compartments as per relevant administrative work
• Cleans and administers latrines, works toilet trucks and discards contents as per laid out techniques
• May perform obligations of a Provisioning Specialist, including loading airplane lodge insides for trips with hardware and supplies such as writing, removal, and decline holders and grocery store items as per relevant desk work. Keeps a stock of such items and supplies
• Transports lodge and cleaning gear between airplane capacity region
• Works and additionally drives mechanized hardware such as belt loaders, air start units, lift trucks, push‑back pulls, sack trucks, restroom trucks and de‑icers
• Physically moves around push trucks and holders
• Works nearby and between traveler terminals, sheds and airfreight offices, both inside and outside
• Might be presented to a wide assortment of weather patterns, streams and hardware commotions, exhaust, soil and residue for extended timeframes
• Finishes structures and administrative work associated with work tasks as per laid out techniques, and enters such data into the Organization's data framework as required
• Obligations fluctuate by size and association of station
• Offers amicable assistance to all Associates and Clients
• Has routine contact with individuals beyond the Organization like conveyance specialists, transporters, and so forth
• May perform other work obligations as coordinated by Representative's Chiefs

Qualifications

• Capacity to cooperate with other people as part of a group and work under unpleasant circumstances
• Should have the option to sufficiently finish Incline Specialist preparing program with a 90% or more noteworthy exam grade and an assessment period
• Capacity to understand archives, adhere to directions, learn and grasp slope tasks techniques, rules and guidelines
• Should know about dangerous circumstances and have the option to deal with crises depending on the situation
• Should work under close time requirements to achieve speedy turns of airplane
• Should fulfill all prepping guidelines as framed in the Ground Tasks Worker Handbook and the Work Understanding
• Should have the option to be aware of moving vehicles or airplanes and utilize radio gear; should have the option to convey data and directions verbally as well as through radio hardware