Ramp & Customer Service Specialist – Entry Level

Envoy Air Inc; Billings (MT); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Free travel for family and friends

Health/dental/vision coverage

401(k) company match

Paid on-the-job training

Flexible shifts

Travel discounts

Job summary

Envoy Air Inc. is hiring an entry-level Customer Service Agent in Billings, MT. The role focuses on greeting passengers, facilitating check-in and ticketing, and ensuring smooth travel experiences.

You will work with our reservation system to rebook itineraries and issue boarding passes, while interacting with customers in a courteous, efficient manner. Benefits include free travel for you and your family, comprehensive health/dental/vision coverage, a 401(k) with company match, and paid

Qualifications

• Able to greet passengers and provide a seamless check-in and ticketing experience.
• Courteous, efficient, and friendly interaction with customers.
• Ability to operate reservation/ticketing software to rebook itineraries and issue boarding passes.

Responsibilities

• Greet passengers and help start their travel experience on a positive note.
• Assist with check-in and ticketing using reservation software.
• Help load, unload, and manage baggage safely and efficiently.
• Provide customer service across flights and travel-related tasks.

Skills

Customer service

Education

High school diploma or GED

Tools

Reservation/ticketing software

Job description

Envoy Air Inc. is hiring an entry-level Customer Service Agent in Billings, MT. The role focuses on greeting passengers, facilitating check-in and ticketing, and ensuring smooth travel experiences.

You will work with our reservation system to rebook itineraries and issue boarding passes, while interacting with customers in a courteous, efficient manner. Benefits include free travel for you and your family, comprehensive health/dental/vision coverage, a 401(k) with company match, and paid