Ramp Agent (Customer Service Agent)

San Francisco Terminal Equipment Company, LLC; San Francisco (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking dedicated Ramp Agents to join their team in a dynamic and rewarding environment. This entry-level position offers a unique opportunity for mentorship and career advancement while ensuring the safe and timely transport of cargo and baggage. Candidates will engage in physical tasks and operate essential ground equipment, all while prioritizing safety and efficiency. With competitive pay and a comprehensive benefits package, this role is perfect for those looking to grow within a supportive culture that values integrity and resilience. Join a team that truly cares about your development and well-being.

Benefits

401(k) with up to 9% company contributions

Up to 2 weeks of vacation

10 paid holidays per year

Paid parental leave

Comprehensive health benefits

Flight privileges

Career development programs

Community engagement initiatives

Qualifications

• Must be at least 18 years old with authorization to work in the U.S.
• Valid driver's license required.

Responsibilities

• Safely transport baggage and cargo to and from aircraft.
• Operate ground equipment in congested areas.

Skills

Safety Prioritization

Data Security Awareness

Diversity Embrace

Physical Fitness

English Proficiency

Education

High School Diploma or GED

Tools

Baggage Scanners

Ground Equipment (tugs, belt loaders)

Job description

Overview

29-Apr-2025

Ref #: 28313

LinkedIn Tag: #LI-LR3

Starting Pay: $21.85 per hour

Click here to apply

Responsibilities

How you'll help us Keep Climbing (overview & key responsibilities)

Internal Movement Eligibility: Internal Employees: Before applying for this position, please review the company's Internal Mobility Policy and Residency Policy to ensure eligibility. You must be in good standing, including meeting performance standards and tenure requirements. For more info, visit the HR portal or contact your manager or HR representative.

At Delta Air Lines, connection is central to our mission. As a Ramp Agent, you'll ensure cargo and baggage are transported safely and on time. This entry-level role offers mentorship and career growth opportunities.

Physical work includes bending, lifting, standing, and walking, often in harsh weather conditions. Tasks include:

• Safely lifting, loading, unloading, and transporting baggage, mail, and cargo to and from aircraft, ensuring timely connections.
• Safeguarding cargo, baggage, and mail from damage, loss, and weather.
• Operating ground equipment like tugs, belt loaders, and tow tractors in congested areas.
• Using baggage scanners and computers for accurate routing.

Shifts vary from early morning to overnight, with 20-40 hours weekly depending on seniority.

Qualifications

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in Care, Integrity, Resilience, and Servant Leadership. We offer:

• Competitive salary, profit sharing, and performance incentives.
• 401(k) with up to 9% company contributions.
• Up to 2 weeks of vacation, plus 56 hours of paid personal time annually.
• 10 paid holidays per year.
• Paid parental leave: 12 weeks for birthing parents, 2 weeks for non-birthing parents.
• Comprehensive health benefits: medical, dental, vision, disability, life insurance.
• Family support programs, wellbeing initiatives, flight privileges, career development, community engagement, recognition rewards, and discounts.

Minimum Qualifications

• Prioritize safety and data security.
• Embrace diversity.
• High school diploma, GED, or equivalent.
• At least 18 years old with authorization to work in the U.S.
• Valid driver’s license.
• Proficiency in English.
• Pass physical ability test (PAT).
• Wear required PPE, including hearing protection, safety-toe footwear, headwear, and high-visibility apparel.
• Ability to obtain airport-specific requirements like SIDA Badge and Customs Seal.

Preferred Qualifications

• N/A