Railway Ticket Concierge — Free Train Tickets

Xanterra; Northern (KY); Hybrid; USD 23,000 - 26,000; Part time

Benefits offered by this job

Free gym and pool access

Free train tickets

Free entry to Bearizona

Exclusive retail and dining discounts

The adventure of a lifetime!

Job summary

Xanterra Parks & Resorts Grand Canyon Railway is seeking a part-time Railway Ticket Agent to manage the Ticket Counter, batch tickets, confirm reservations, answer phones, and explain train tickets to passengers. The role emphasizes guest service, accuracy, and smooth daily operations at the Grand Canyon Railway.

Responsibilities include learning about the Grand Canyon Railway and National Park info, greeting guests, handling reservations, and following cash handling policies.

Qualifications

• Minimum 1 year of customer service experience.
• Minimum 1 year of cashier experience.
• Minimum 1 year of computer experience.

Responsibilities

• Greet walk-up guests and make new reservations.
• Fully understand and support Xanterra’s Mission Statement and Core Values.
• Daily batching: printing tickets, verifying special requests, processing reservations.
• Answer phones and professionally make phone reservations.
• Provide information and offer additional services to guests to enhance their stay.

Skills

Customer service

Cashier experience

Computer literacy

Communication

Tools

POS system

Reservation software

Phone handling

Job description

Xanterra Parks & Resorts Grand Canyon Railway is seeking a part-time Railway Ticket Agent to manage the Ticket Counter, batch tickets, confirm reservations, answer phones, and explain train tickets to passengers. The role emphasizes guest service, accuracy, and smooth daily operations at the Grand Canyon Railway.

Responsibilities include learning about the Grand Canyon Railway and National Park info, greeting guests, handling reservations, and following cash handling policies.