Railbike Guide: Scenic Outdoor Part-Time Role with Benefits

Sierra Railroad Company; Fort Bragg (CA); On-site; USD 18,000 - 20,000; Part time

Benefits offered by this job

401(k) retirement

Paid sick leave

Job summary

Sierra Railroad Company in Fort Bragg, CA is seeking a Railbike Guide to lead excursions on railbikes, provide safety instructions, and ensure guests have a fun and safe experience. This part-time role includes evenings, weekends, and holidays.

Guides work with a trained crew, conduct safety briefings, inspect bikes daily, assist with bike rentals, and keep a clean, organized workspace while communicating clearly with guests and teammates.

Qualifications

• High school diploma or equivalent; must be at least 18 years old.
• 1+ years of experience in a customer service role.
• Active individual who enjoys working outside in a mixed fast paced environment.
• Bike repair/mechanical skills preferred.
• Tech savvy with ability to easily operate web-based reservation system and timecard apps.
• Strong attention to detail with a focus on safety and preventative maintenance.

Responsibilities

• Greet guests in a friendly, professional manner throughout excursions and events.
• Stay guest-focused in order to deliver a fun and safe experience.
• Assist guests with their bike rentals (including checking in via an online reservation system).
• Conduct a safety briefing prior to each departure.
• Conduct a daily written inspection on bikes and make minor repairs to bikes and running gear.
• Clean and sanitize bikes and gear prior to each use.
• Guide guests on bike rides (you will be pedaling up and down the tracks multiple times per day).
• Turn bikes around for guests.
• Communicate effectively with guests, crew members and supervisors to ensure seamless service.
• Maintain a clean and organized workspace and assist with assigned side work.
• Ensure the safety and comfort of all passengers.
• Perform other duties as assigned.

Skills

Customer service

Outdoor work

Bike maintenance

Education

High school diploma or equivalent

Tools

Reservation system (web-based)

Timecard apps

Job description

Sierra Railroad Company in Fort Bragg, CA is seeking a Railbike Guide to lead excursions on railbikes, provide safety instructions, and ensure guests have a fun and safe experience. This part-time role includes evenings, weekends, and holidays.

Guides work with a trained crew, conduct safety briefings, inspect bikes daily, assist with bike rentals, and keep a clean, organized workspace while communicating clearly with guests and teammates.