Rail Reservations Leader - Train Passes & Growth

American Heritage Companies; Bryson City (NC); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Medical/Rx Insurance

Dental Insurance

Vision Insurance

401K with company match

Paid Time Off

Job summary

American Heritage Companies in Bryson City, NC is seeking a Reservations Assistant Manager to oversee the Reservation Call Center. The role involves supervising reservationists, ensuring customer satisfaction, and managing training programs.

The ideal candidate will have supervisory experience and proficiency in Microsoft Office. Competitive pay is offered, along with a comprehensive benefits package, including Health, Dental, Vision, and 401K.

Qualifications

• Effective communication in both written and spoken English.
• Ability to manage multiple tasks simultaneously.
• Highly organized with proven team leadership experience.

Responsibilities

• Supervise reservationists to ensure excellent customer service.
• Conduct daily audits of reservations made online or by phone.
• Oversee training of new and returning reservationists.

Skills

Supervisory experience

Leadership skills

Interpersonal skills

Microsoft Office proficiency

Cash handling experience

Job description

American Heritage Companies in Bryson City, NC is seeking a Reservations Assistant Manager to oversee the Reservation Call Center. The role involves supervising reservationists, ensuring customer satisfaction, and managing training programs.

The ideal candidate will have supervisory experience and proficiency in Microsoft Office. Competitive pay is offered, along with a comprehensive benefits package, including Health, Dental, Vision, and 401K.