Rail OCC Operations Leader

Alstom; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

Alstom in Phoenix, AZ seeks an experienced Operational Control Center (OCC) Manager to lead the day-to-day operations of the OCC supporting light rail service delivery. You will supervise line controllers, dispatchers, and support staff, ensuring safe and reliable service and coordinating with internal teams and external stakeholders.

The role emphasizes incident management, performance monitoring, and adherence to FTA/ADOT standards, with a focus on continuous improvement and safety culture in

Qualifications

• Minimum five years of rail operations experience.
• Minimum two years in line control operations in rail transit.
• Experience supervising staff and coordinating complex operational activities.

Responsibilities

• Oversee daily OCC operations to ensure safe, efficient rail service.
• Direct train movement, service delivery, incident response, and communications.
• Coordinate staff assignments and performance, training, and development.
• Ensure compliance with regulatory requirements and agency policies.
• Lead emergency response, incident management, and continuity planning.

Skills

Leadership

Strategic planning

Communication

Decision making

Problem solving

Multi-tasking

Education

Bachelor’s degree in Transportation, Business Administration, Public Administration, Emergency Management, Operations Management

Tools

Rail dispatch systems

Job description

Alstom in Phoenix, AZ seeks an experienced Operational Control Center (OCC) Manager to lead the day-to-day operations of the OCC supporting light rail service delivery. You will supervise line controllers, dispatchers, and support staff, ensuring safe and reliable service and coordinating with internal teams and external stakeholders.

The role emphasizes incident management, performance monitoring, and adherence to FTA/ADOT standards, with a focus on continuous improvement and safety culture in