Rail Logistics Coordinator

Trinity Industries; Okemos (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Trinity Industries, through its RSI Logistics division, is seeking a Rail Logistics Coordinator to monitor railcars from origin to destination and manage returns. You will identify exceptions, communicate updates to stakeholders, and work with railroads to troubleshoot delays.

Applicants should have a related degree and at least 2 years in rail operations, with strong writing and communication skills and proficiency in SAP and MS Office.

Qualifications

• Bachelor's degree in logistics, transportation, or a related field preferred.
• Minimum 2 years of experience in rail operations or logistics coordination.
• Proficient in the use of logistics software, SAP, and Microsoft Office Suite.
• Strong written and verbal communication skills.
• Attention to detail and effective communication are critical.

Responsibilities

• Understand railcar operations to identify potential issues and resolve customer service problems.
• Use a cloud-based railcar tracking system to monitor and provide updates to stakeholders.
• Communicate with railroads to troubleshoot issues and delays via phone and email, logging issues.
• Ensure railcars travel the correct route, destination, and on-time status.
• Understand bill of lading, way bills, and railroad terminology.
• Maintain a proactive, goal-driven mindset and seek continuous improvement.
• Present information clearly to internal and external stakeholders.

Skills

Technical writing

Attention to detail

Communication skills

Decision making

Multi-tasking

Education

Bachelor's degree in logistics, transportation, or related field

Tools

SAP

Microsoft Office Suite

Job description

Job Description - Rail Logistics Coordinator (2600770)

Job Description

Description

RSI Logistics, recently acquired by Trinity Industries Inc., is looking for a Rail Logistics Coordinator. The Rail Logistics Coordinator is responsible for proactively monitoring loaded railcars from the point of release at the origin to final placement at destination, as well as the empty return. This role is responsible for ensuring exceptions are identified, escalated and handled, while informing business partners of any variations to planned trips.

Key Responsibilities:

• Understand railcar operations in order to identify potential issues and navigate customer service issues through to resolution
• Utilize a cloud-based railcar tracking system to monitor, identify problems, and provide updates to stakeholders
• Communicate with railroads to troubleshoot issues and delayed railcars (including phone/email communication and logging issues)
• Ensure railcars are travelling along the correct route and going to the correct destination, and on time
• Understand bill of lading, way billing, and railroad terminology
• Goal-driven, self-starter, and continuous improvement mindset
• Communicate and present information to internal and external stakeholders

Qualifications:

• Bachelor's degree in logistics, transportation, or a related field preferred
• Minimum 2 years of experience in rail operations or logistics coordination
• Proficient in technical writing, good communication skills- attention to detail is critical
• Strong written and verbal communication skills
• Proficient in the use of logistics software, SAP, and Microsoft Office Suite
• Strong mechanical aptitude with decision making skills

Ability to multi-task and manage multiple priorities