Rail Field Service Technician - 3rd Shift & Training

Siemens Mobility; St. Louis (MO); On-site; USD 60,000 - 90,000; Full time

Job summary

Siemens Mobility in St. Louis is seeking a Field Service Technician to coordinate and perform service and maintenance on SIEMENS VENTURE locomotives.

You will assist customers, train their maintenance personnel, and advise on best maintenance techniques to ensure reliability. Requires an associate degree in electrical technology or 2+ years’ electrical/mechanical experience, excellent English communication, and ability to travel up to 10% (including up to 3 months in Chicago).

Qualifications

• Associate’s degree in electrical technology or 2+ years of electrical/mechanical experience in an industrial/manufacturing setting.
• Experience troubleshooting Electrical (AC/DC), Mechanical and Pneumatic systems.
• Experience interpreting electrical schematics and drawings.
• Excellent English-language technical communication skills.
• Demonstrable strong customer-service skills.
• Ability to travel ~10% (including up to 3 months in Chicago, IL).

Responsibilities

• Provide a positive customer service experience by establishing rapport with customer management and maintenance facility personnel.
• Deliver high-quality technical advice to the customer’s maintenance workforce to improve equipment reliability of the Charger fleet.
• Support troubleshooting and repairs of service requests.
• Deliver ongoing system operation training for customers.
• Identify non-conformance issues and provide improvement recommendations.
• Assist local customer staff in assigned troubleshooting and repair work.
• Communicate accurately with the customer, Rail Support Center, and field team as required.
• Provide feedback to the team on performance, quality, and efficiency.
• Collaborate with third-party vendors like Cummins to ensure proper operation of locomotive components.
• Progress customers’ maintenance practices to support the Charger locomotive per manual.

Skills

Electrical troubleshooting

Troubleshooting

Mechanical troubleshooting

Pneumatics

Hydraulics

Electrical systems & diagnostics

Electrical schematic reading

Customer service

Microsoft Office

Education

Associate’s degree in electrical technology

Tools

Microsoft Office suite

Job description

Siemens Mobility in St. Louis is seeking a Field Service Technician to coordinate and perform service and maintenance on SIEMENS VENTURE locomotives.

You will assist customers, train their maintenance personnel, and advise on best maintenance techniques to ensure reliability. Requires an associate degree in electrical technology or 2+ years’ electrical/mechanical experience, excellent English communication, and ability to travel up to 10% (including up to 3 months in Chicago).