Radiology Support Technician: Patient Care Champion

Lehigh Valley Hospital, Inc.; Bethlehem (Northampton County); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Lehigh Valley Health Network is seeking a Radiology Support Specialist to help deliver patient-centered care in the radiology department. You will assist with patient check-in, ensure orders are complete, and support workflow to promote safety and efficiency.

The role emphasizes compassionate service, accurate documentation, and teamwork; you will coordinate with physicians, radiologists, and technologists, handle registrations, and maintain clean work areas to uphold our high safety standards.

Qualifications

• High School Diploma or GED required.
• Less than 1 year of customer service experience preferred.
• Demonstrates compassionate, positive, and upbeat disposition.
• Ability to multi-task in a fast-paced environment.
• Basic computer and typing skills.
• Strong interpersonal and communication skills.
• Knowledge of medical terminology.
• American Heart Association Basic Life Support - Pennsylvania certification to be obtained within 30 days.

Responsibilities

• Confirms physician orders are complete with signature, ordered study, reason for test, and missing information.
• Coordinates daily work duties and communicates necessary information.
• Documents LMP, fluoro time, radiologist, history, and other required data.
• Monitors supplies and equipment to meet patient care needs.
• Maintains accurate information in the database and performs clerical tasks.
• Ensures safe movement of patients within and between departments.
• Verifies PACS transfer of images before study completion.
• Performs registrations as required.
• Keeps the work area clean and orderly.

Skills

Customer service

Multi-tasking

Interpersonal communication

Medical terminology

Typing

Basic computer skills

AHA BLS (PA)

Education

High School Diploma/GED

Tools

PACS systems

Job description

Lehigh Valley Health Network is seeking a Radiology Support Specialist to help deliver patient-centered care in the radiology department. You will assist with patient check-in, ensure orders are complete, and support workflow to promote safety and efficiency.

The role emphasizes compassionate service, accurate documentation, and teamwork; you will coordinate with physicians, radiologists, and technologists, handle registrations, and maintain clean work areas to uphold our high safety standards.