Radiology Support Specialist — Night Shift Liaison

WVU Medicine; Morgantown (WV); On-site; USD 32,000 - 42,000; Part time

Job summary

WVUH West Virginia University Hospitals is seeking a Radiology Administrative Support professional to coordinate imaging interpretation workflows and act as a liaison for service excellence. You will collaborate with physicians, administrative and clinical teams to anticipate needs based on procedure volumes and calls.

The role requires a high school diploma with related radiology support experience or enrollment in an accredited radiology program, strong computer skills, and excellent

Qualifications

• High School diploma or equivalent with related experience OR radiology admin/clinical support
• Proven ability to coordinate and support radiology workflow
• Knowledge of medical records and confidentiality requirements

Responsibilities

• Provide optimal radiology reading room workflow support by coordinating with physicians and teams.
• Serve as main liaison for radiology with internal and external customers.
• Ensure proper routing of verbal communications and calls during all hours.
• Monitor and route calls, maintain telephone coverage.
• Track call volumes and prepare necessary reporting.
• Assist radiologists by obtaining information from referring physicians and tracking quality requests.
• Monitor reading worklists and ensure timely interpretation per standards.
• Handle EPIC in-baskets, chart deficiencies, document scanning, and retrieval of patient records in EPIC.
• Prepare correspondence for routine inquiries.
• Monitor exam protocol work lists to alert radiologists of cases needing attention.
• Enter orders for importing external studies as needed.
• Prepare images for export per HIM policy and act as HIM extension for radiology requests.
• Maintain clean workspace and manage office supplies; perform inventory.
• Escalate IT issues and submit tickets as required.
• Monitor physician schedules for coverage and assist with daily VA operations.

Skills

Computer skills

Communication skills

Organizational skills

Confidentiality

Office routines

Microsoft Office

Task prioritization

EPIC familiarity

Education

High School diploma with 2 years related experience

High School diploma with 1 year radiology admin/clinical support

Enrollment in accredited Radiology or allied health program

Tools

EPIC

Job description

WVUH West Virginia University Hospitals is seeking a Radiology Administrative Support professional to coordinate imaging interpretation workflows and act as a liaison for service excellence. You will collaborate with physicians, administrative and clinical teams to anticipate needs based on procedure volumes and calls.

The role requires a high school diploma with related radiology support experience or enrollment in an accredited radiology program, strong computer skills, and excellent