Radiology Support Liaison — Night Shift

WVU Medicine; Morgantown (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

WVUH West Virginia University Hospitals in Morgantown seeks a Radiology Administrative Support professional to coordinate imaging interpretation workflow and serve as a liaison with clinical teams.

The role emphasizes service excellence, documentation in EPIC, and ensuring smooth communication between radiologists, referring physicians, and support staff. High school diploma and relevant radiology experience are required.

Qualifications

• High School diploma or equivalent + 2 years related experience or training.
• High School diploma or equivalent + 1 year radiology admin/clinical support experience OR
• Currently enrolled in accredited Radiology or allied health program

Responsibilities

• Coordinate radiology reading room workflow with physicians and teams.
• Serve as liaison providing superior service to internal and external customers.
• Route verbal communications to and from the reading room accurately and timely.
• Answer phones and route calls during all hours of operation.
• Monitor call volumes and prepare reporting.
• Assist Radiologists by obtaining information from referring physicians and tracking quality requests.
• Monitor reading worklists for timely interpretation and finalization per standards.
• Handle chart control tasks in EPIC and locate patient records in EPIC.
• Compose routine correspondence without instruction.
• Monitor exam protocol work lists to alert radiologists of cases needing attention.
• Enter orders to facilitate importing external studies for comparison and interpretation.
• Prepare images for export per HIM policy as extension of HIM for radiology requests.
• Maintain workspace and supplies; perform regular inventory.
• Escalate IT issues and submit tickets as needed.
• Monitor physician schedule for coverage.
• Assist with daily VA operations.

Skills

Office administration

Medical records knowledge

Microsoft Office

Communication skills

Confidentiality

Data entry

Organizational skills

Multitasking

Education

High School diploma or equivalent

Radiology admin/clinical support experience

Currently enrolled in Radiology/allied health program

Tools

EPIC

Job description

WVUH West Virginia University Hospitals in Morgantown seeks a Radiology Administrative Support professional to coordinate imaging interpretation workflow and serve as a liaison with clinical teams.

The role emphasizes service excellence, documentation in EPIC, and ensuring smooth communication between radiologists, referring physicians, and support staff. High school diploma and relevant radiology experience are required.