Radiology Scheduling Specialist - MRI & Multi-Location Coordination

Atrium Health; Charlotte (NC); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Paid Time Off

Health and welfare benefits (medical,

Flexible Spending Accounts

Family benefits like adoption support

Defined contribution retirement plans

Educational Assistance Program

Job summary

Advocate Health in Charlotte, NC, is seeking a scheduling specialist for radiology. You will coordinate outpatient MRI scheduling, gather essential patient information, and ensure safety standards are met across multiple facilities and channels.

The role emphasizes accurate documentation, communication with technologists, and adherence to payor requirements, with opportunities for process improvements in a busy radiology environment.

Qualifications

• High School Diploma or GED required.
• Medical terminology in radiology preferred.
• 2 years of customer service experience required.
• Scheduling experience in a medical environment preferred.
• Working knowledge of Microsoft Office preferred.

Responsibilities

• Schedules outpatient radiology procedures via multiple channels.
• Gathers and documents patient information for safety compliance.
• Coordinates imaging procedures to avoid exam conflicts.
• Performs medical necessity checks using codes for payors.
• Communicates exam prep instructions during scheduling.
• Collaborates with technologists on STAT orders and documentation.
• Participates in process improvement initiatives.

Skills

Scheduling procedures

Medical information gathering

Radiology coordination

Payor compliance checks

Patient instruction communication

Team communication

Process improvement

Education

High School Diploma or GED

Medical terminology in radiology

Microsoft Office proficiency

Tools

Online ordering software

Microsoft Office

Job description

Advocate Health in Charlotte, NC, is seeking a scheduling specialist for radiology. You will coordinate outpatient MRI scheduling, gather essential patient information, and ensure safety standards are met across multiple facilities and channels.

The role emphasizes accurate documentation, communication with technologists, and adherence to payor requirements, with opportunities for process improvements in a busy radiology environment.