Radiology Scheduling Specialist

University of Miami; Miami (FL); On-site; USD 36,000 - 52,000; Full time

Job summary

University of Miami is seeking a Patient Scheduler 2 to join the UHealth system. You will handle high-volume calls, schedule a variety of diagnostic exams, and collect patient demographic and insurance information to ensure accurate appointments.

Collaboration with physicians, radiologists, and technologists is essential for smooth coordination and patient care. The role emphasizes attention to detail and outstanding customer service, with responsibilities extending to reviewing prior imaging

Qualifications

• High School Diploma or equivalent or relevant experience.
• Refer to department for applicable certification requirements.
• Minimum 2 years of relevant experience required.

Responsibilities

• Answer incoming calls and schedule exams with attention to detail.
• Collect and verify demographic and insurance information.
• Review orders and ensure accuracy of scheduling data.
• Coordinate across multiple modalities and departments to optimize exam timing.
• Provide exceptional customer service and education to patients about exam preparation.

Skills

Customer service

Phone etiquette

Scheduling

Communication

Education

High School Diploma or equivalent

Tools

Scheduling software

Job description

University of Miami is seeking a Patient Scheduler 2 to join the UHealth system. You will handle high-volume calls, schedule a variety of diagnostic exams, and collect patient demographic and insurance information to ensure accurate appointments.

Collaboration with physicians, radiologists, and technologists is essential for smooth coordination and patient care. The role emphasizes attention to detail and outstanding customer service, with responsibilities extending to reviewing prior imaging