Radiology Scheduling & Prep Coordinator

U.S. Department of Veterans Affairs; Charlotte (NC); On-site; USD 53,000 - 69,000; Full time

Job summary

The U.S. Department of Veterans Affairs, Veterans Health Administration in Charlotte, NC is hiring a Medical Support Assistant (Advanced) to work within Radiology/Nuclear Medicine.

You will collaborate with radiologists, technologists, nurses, and other VA staff to schedule imaging studies, coordinate pre-procedure steps, and ensure timely patient care. This on-site role requires working with the team to meet deadlines, coordinate community care, and guide patients through standard preparation

Qualifications

• Experience coordinating care in a medical setting.
• Ability to work in interdisciplinary teams.
• Knowledge of VA scheduling procedures.

Responsibilities

• Coordinate patient appointments with radiology and referring teams.
• Verify pre-appointment requirements and prepare patients.
• Explain insurance information collection and scheduling procedures.
• Communicate with external facilities and Community Care.

Skills

Healthcare coordination

Interdisciplinary teamwork

Education

DOE-recognized education

Job description

The U.S. Department of Veterans Affairs, Veterans Health Administration in Charlotte, NC is hiring a Medical Support Assistant (Advanced) to work within Radiology/Nuclear Medicine.

You will collaborate with radiologists, technologists, nurses, and other VA staff to schedule imaging studies, coordinate pre-procedure steps, and ensure timely patient care. This on-site role requires working with the team to meet deadlines, coordinate community care, and guide patients through standard preparation