Radiology Scheduling & Office Support Specialist

UPMC; Pittsburgh (Allegheny County); On-site; USD 36,000 - 56,000; Full time

Job summary

UPMC is seeking an organized, detail-oriented professional to join our Radiology department as an Office Systems Assistant. In this role, you'll support the daily operations of a busy imaging department, helping ensure patients, providers, and staff receive efficient and high-quality service. This position offers a variety of schedules within our department's operating hours, with shifts typically 8:00 a.m.

to 4:30 p.m. or 12:00 p.m.

Qualifications

• Organized and detail-oriented professional.

Responsibilities

• Enter data into the computer and process requisitions to confirm data entry.
• Document patient demographics accurately.
• Schedule exams accurately, both automatically and manually, from fax and from the radiology ACD queue.
• Adhere to scheduling guidelines for gathering required exam information and conveying restrictions.
• Participate in the training of new scheduling staff.
• Review all imaging resources on a daily basis for open slots and potential scheduling errors.
• Operate multi-line phone system and ACD telephone software.
• Able to follow scripted radiology format accurately and completely.
• Troubleshoot scheduling complaints and communicate all issues to the supervisor.

Skills

Organized

Detail-oriented

Job description

UPMC is seeking an organized, detail-oriented professional to join our Radiology department as an Office Systems Assistant. In this role, you'll support the daily operations of a busy imaging department, helping ensure patients, providers, and staff receive efficient and high-quality service. This position offers a variety of schedules within our department's operating hours, with shifts typically 8:00 a.m.

to 4:30 p.m. or 12:00 p.m.