Radiology Scheduling & Insurance Verification Specialist

Northeast-Georgia-Health-System; Gainesville (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Northeast Georgia Health System is seeking a Patient Access Specialist to support scheduling, insurance verification, and pre-registration while delivering outstanding customer service in a fast-paced environment.

You will collect patient demographics, verify benefits, obtain pre-certifications, determine financial responsibility, and guide patients through the billing process with professionalism and HIPAA compliance.

Qualifications

• High school diploma or GED required.
• Two years hospital registration/business office experience preferred.
• Strong communication and analytical skills.

Responsibilities

• Data entry for scheduling, demographics, and insurance information into scheduling systems.
• Verify insurance benefits and eligibility; obtain pre-certifications where required.
• Identify patient financial responsibility and collect copays when applicable.
• Provide clear, empathetic customer service and HIPAA-compliant communication.
• Coordinate with physicians and departments to ensure smooth pre-registration.

Skills

Communication skills

Problem solving

Analytical skills

Written & oral communication

Prioritize & organize

PHI knowledge

Change management

Independence under stress

Education

High School Diploma or GED

Tools

ADT system

Job description

Northeast Georgia Health System is seeking a Patient Access Specialist to support scheduling, insurance verification, and pre-registration while delivering outstanding customer service in a fast-paced environment.

You will collect patient demographics, verify benefits, obtain pre-certifications, determine financial responsibility, and guide patients through the billing process with professionalism and HIPAA compliance.