Radiology Reading Room Assistant - Radiology Informatics and Engineering - Days

Virginia Commonwealth University Health Systems; Richmond (VA); On-site; USD 22,000 - 33,000; Full time

Job summary

Virginia Commonwealth University Health Systems in Richmond, VA is seeking a healthcare administrative professional to support radiology operations. Shift options are Monday–Friday with possible weekend rotation; this is a fully on-site role at the downtown hospital.

The role requires handling radiology calls, managing worklists and documents, and assisting radiologists with orders and data retrieval. Strong communication and Microsoft Office skills are essential; EPIC and PACS experience is

Qualifications

• High School Diploma or equivalent required.
• Associate degree in Business, Accounting, or related field preferred.
• Minimum 3–5 years of healthcare or Radiology administrative experience.
• Experience with EPIC and PACS preferred.
• Proficiency in Microsoft Office and email/calendaring.

Responsibilities

• Answer and triage radiology calls, relay information, and make outbound calls to referring physicians or departments.
• Handle administrative duties such as paperwork, filing, and data entry.
• Manage radiology worklists, documents, and requisitions.
• Assist radiologists by facilitating order changes, retrieving clinical data, and preparing imaging material for conferences.
• Greet clinicians and handle requests for preliminary findings and verbal consultations.
• Ensure policy compliance and maintain a clean, organized reading room.

Skills

Communication

Attention to detail

High-pressure environments

Education

High School Diploma or equivalent

Associate Degree in Business, Accounting, or related field

Tools

EPIC

PACS systems

Microsoft Office

Email/calendaring

Job description

Shift: Monday - Friday 8:00AM - 4:30PM or 9:30a-6pm Monday-Friday. Possibility of rotating weekends. Fully on-site role at downtown VCUHS main hospital location.

Essential Job Statements

Communication management: Act as a point of contact by answering and triaging phone calls, relaying information, and making outbound calls on behalf of radiologists to referring physicians or departments.

Administrative support: Handle administrative duties like preparing paperwork, filing, and data entry. Helps with any duties demeaned necessary by supervisor.

Workflow and file management: Manages radiology worklists, documents, and requisitions.

Radiologist support: Perform tasks that allow radiologists to focus on their primary clinical duties, such as facilitating requests for changes to orders, retrieving clinical data, and preparing imaging material for multidisciplinary conferences.

Patient and clinician interaction: Greet clinicians and handle requests for preliminary findings and verbal consultations.

Compliance and organization: Ensure compliance with regulatory and hospital policies. Maintain a clean, organized, and efficient reading room environment.

Patient Population

Not applicable to this position.

Employment Qualifications

Education Required:
High School Diploma or equivalent

Education Preferred:
Associate Degree in Business, Accounting, or related field from an accredited program

Licensure Required:N/A

Licensure Preferred:N/A

Certification Required:N/A

Certification Preferred:N/A

Minimum Qualifications

Years and Type of Required Experience:
Minimum 3-5 years equivalent experience in a healthcare setting or in Radiology.

Strong communication, attention to detail, and ability to work in high-pressure, fast-paced environments required.

Years and Type of Preferred Experience:
Experience in EPIC and PACS systems.

Other Knowledge, Skills and Abilities Required:
Previous experience with Microsoft Office applications and e-mail/calendaring.

Performs administrative/clerical duties independently and without direct supervision.

Other Knowledge, Skills and Abilities Preferred:
N/A

Working Conditions

Periods of high stress and fluctuating workloads may occur.

General office environment.

May have periods of constant interruptions.

Prolonged periods of working alone.

Physical Requirements

Physical Demands:
Work Position: Sitting, Walking, Standing

Additional Physical Requirements/ Hazards

Physical Requirements: Reach above shoulder, Repetitive arm/hand movements

Hazards:

Mental/Sensory -Emotional

Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking

Emotional: Fast-paced environment, Steady Pace, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Noisy Environment, Able to Adapt to Frequent Change

Compensation Range
$16.08 - $24.12

Actual salary offers will be based on several key factors to include relevant work experience, credentials, and qualifications.

EEO Employer/Disabled/Protected Veteran