Radiology Reading Room Assistant - Radiology Informatics and Engineering - Days

Virginia Commonwealth University Health; Richmond, Northern (VA, KY); Hybrid; USD 22,000 - 33,000; Full time

Job summary

VCU Health in downtown Richmond is seeking a Radiology Reading Room Assistant to support radiologists with administrative tasks, triage requests, and patient record management in a busy reading room. This on-site role requires strong communication and organization.

You will handle phone calls, emails, workflow management, and liaison with clinicians, enabling radiologists to focus on clinical duties. Some weekends may rotate; standard shifts are 8:00AM–4:30PM or 9:30AM–6:00PM, Monday through

Qualifications

• High School Diploma or equivalent required.
• Preferred: Associate Degree in Business, Accounting, or related field.
• Minimum 3–5 years in healthcare setting or Radiology.
• Experience with EPIC and PACS systems.
• Proficient in Microsoft Office and email/calendar.

Responsibilities

• Answer and triage phone calls; relay information.
• Prepare paperwork, filing, and data entry.
• Manage radiology worklists, documents, and requisitions.
• Retrieve clinical data and prepare imaging material for conferences.
• Greet clinicians and handle requests for preliminary findings.
• Ensure compliance with hospital policies and maintain an organized reading room.

Skills

Communication

Attention to detail

Work under pressure

Education

High School Diploma or equivalent

Associate Degree in Business/Accounting or related field

Tools

EPIC

PACS

Microsoft Office

Job description

Shift: Monday - Friday 8:00AM - 4:30PM or 9:30a-6pm Monday-Friday. Possibility of rotating weekends. Fully on-site role at downtown VCUHS main hospital location.

Radiology Reading Room Assistant

Radiology Reading Room Assistant supports the daily operations of the radiologist reading room by handling administrative and communication tasks, including answering phones, managing emails, triaging requests, and maintaining patient records.

Key responsibilities include acting as a communication hub between radiologists and other healthcare professionals, assisting with workflow to allow radiologists to focus on clinical functions, and ensuring a smooth and organized reading room environment.

Essential Job Statements

• Communication management: Act as a point of contact by answering and triaging phone calls, relaying information, and making outbound calls on behalf of radiologists to referring physicians or departments.
• Administrative support: Handle administrative duties like preparing paperwork, filing, and data entry. Helps with any duties deemed necessary by supervisor.
• Workflow and file management: Manages radiology worklists, documents, and requisitions.
• Radiologist support: Perform tasks that allow radiologists to focus on their primary clinical duties, such as facilitating requests for changes to orders, retrieving clinical data, and preparing imaging material for multidisciplinary conferences.
• Patient and clinician interaction: Greet clinicians and handle requests for preliminary findings and verbal consultations.
• Compliance and organization: Ensure compliance with regulatory and hospital policies. Maintain a clean, organized, and efficient reading room environment.

Patient Population Not applicable to this position.

Employment Qualifications

Education Required: High School Diploma or equivalent Education Preferred: Associate Degree in Business, Accounting, or related field from an accredited program Licensure Required: N/A Licensure Preferred: N/A Certification Required: N/A Certification Preferred: N/A

Minimum Qualifications Years and Type of Required Experience: Minimum 3-5 years equivalent experience in a healthcare setting or in Radiology. Strong communication, attention to detail, and ability to work in high‑pressure, fast‑paced environments required.

Years and Type of Preferred Experience: Experience in EPIC and PACS systems.

Other Knowledge, Skills and Abilities Required: Previous experience with Microsoft Office applications and e‑mail/calendaring. Performs administrative/clerical duties independently and without direct supervision.

Other Knowledge, Skills and Abilities Preferred: N/A

Working Conditions Periods of high stress and fluctuating workloads may occur. General office environment. May have periods of constant interruptions. Prolonged periods of working alone.

Physical Requirements

• Physical Demands: Work Position: Sitting, Walking, Standing Additional Physical Requirements/ Hazards Physical Requirements: Reach above shoulder, Repetitive arm/hand movements Hazards: Mental/Sensory –Emotional Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking Emotional: Fast‑paced environment, Steady Pace, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Noisy Environment, Able to Adapt to Frequent Change

Compensation Range

Compensation Range $16.08 - $24.12 Actual salary offers will be based on several key factors to include relevant work experience, credentials, and qualifications.

EEO

Employer/Disabled/Protected Veteran Who We Are Inventing better care, day by day by discovery Sound outrageous? It absolutely is. Sound impossible? That’s never stopped us before. Sound like hard work, intense research, collaboration with experts around the world, sheer brainpower meets unrelenting willpower? That’s. Exactly. Right. We’ll do whatever it takes to offer the best in care and empower the best in quality of life. And it’s an approach that works — whether it’s a patient who undergoes a new, life‑saving procedure or a clinical researcher who finds promise in a new cancer treatment, exciting new medicine is happening at VCU Health.

We have it all:

• One college and four health sciences schools
• An academic medical center
• A Level I trauma center
• One of only two NCI‑designated cancer centers in Virginia
• The region’s only full‑service children’s hospital
• More than 800 physicians in 200 specialties
• With a community health center, dedicated research teams, facilities and valued partners in every field

Our medical teams are top notch. And we’re not too shy to boast of internationally known physicians, some recognized as the best in the country, top‑ranked local specialists and all‑around all‑stars at every level. From our very first years to our most recent advancements, we are driven to learn more, dig deeper, teach passionately and never rest in order to be a true leader in discovering what’s possible in health and recovery.

We are a comprehensive system of care and a pioneer of health. Read VCU Health Year In Review for more about our accomplishments.