Assistant-Administrative

IU Health; Indianapolis (IN); Hybrid; USD 36,000 - 52,000; Full time

Benefits offered by this job

Hybrid work after 6 months

Job summary

Methodist Hospital – Radiology is seeking a Reading Room Assistant to provide administrative, workflow, and communication support for radiology teams in a fast-paced healthcare setting. The role involves triage calls, scheduling support, and maintaining reading room readiness, with potential cross-functional collaboration across departments.

A High School Diploma is required; 0–3+ years of experience is preferred, and Cerner/MS Office skills are valuable.

Qualifications

• 0–3+ years of relevant administrative healthcare experience.
• High School Diploma or GED required; higher education is a plus.
• Proficiency with MS Office; Cerner experience preferred.
• Experience in a hospital or multi‑discipline environment is a plus.

Responsibilities

• Triage incoming calls and coordinate timely communication among radiologists and staff.
• Support patient imaging scheduling as needed.
• Monitor the Radiology task board to optimize workflow and prioritization.
• Provide operational support for reports, images, and basic IT issues.
• Maintain readiness of the reading room and coverage for continuity.
• Assist leaders and departmental teams with administrative tasks.
• Identify and resolve routine administrative and technical issues.
• Adhere to confidentiality, policies, and regulatory requirements.

Skills

Organizational skills

Communication skills

Professionalism under pressure

Attention to detail

Cerner experience

MS Office

Education

High School Diploma/GED

Tools

Cerner

Microsoft Office

Job description

Overview

Methodist Hospital – Radiology

Position Summary

The Radiology Reading Room Assistant provides administrative, workflow, and communication support to Radiology teams to ensure efficient operations, timely communication, and high-quality patient care. This role serves as a central point of coordination between radiologists, clinical staff, and operational systems in a fast‑paced healthcare environment.

Work Schedule

• Hours: 8:00 AM – 4:30 PM Monday – Friday
• Coverage Requirements: Includes weekend and holidays rotations

Hybrid Work Option

• Eligible after six (6) months, contingent upon successful completion of training, demonstrated competency, and operational approval. At least 1 remote work day

Essential Duties and Responsibilities

• Triage incoming calls and facilitate timely, accurate communication among radiologists, clinical personnel, and support teams
• Occasional patient imaging scheduling
• Monitor and manage the Radiology task board to support efficient workflow and prioritization
• Provide operational support to radiologists, including assistance with reports, images, and basic IT-related issues
• Maintain reading room readiness and provide coverage as needed to support continuity of operations
• Provide basic administrative and technical support to leaders and departmental teams
• Identify, troubleshoot, and resolve routine administrative and technical issues as they arise
• Adhere to departmental policies, confidentiality standards, and regulatory requirements

Performance Expectations

At 3 Months:

• Independently performs core job responsibilities
• Meets established response time and coverage standards

At 6 Months:

• Demonstrates consistent accuracy and reliability
• Communicates effectively with multidisciplinary teams
• Provides dependable coverage and begins contributing to process improvement initiatives

At 12 Months:

• Recognized as a trusted and dependable team member
• Demonstrates near‑perfect execution of job duties
• Actively contributes to workflow optimization and improved patient experience

Required Knowledge, Skills, and Abilities

• Strong organizational and multitasking skills in a high‑volume environment
• Excellent verbal and written communication skills
• Ability to maintain professionalism and clarity under pressure
• Strong attention to detail and problem‑solving ability
• Proficient in healthcare electronic systems; Cerner experience preferred
• Working knowledge of Microsoft Office applications (Word, Excel, PowerPoint)

Education and Experience Requirements

• High School Diploma/GED required.
• Requires 0-3+ years relevant experience; previous administrative experience preferred.
• Experience with matrix organization and complex work environment a plus.
• Requires basic proficiency in MS office (Word, PowerPoint, Excel).

Physical and Work Environment Requirements

• Ability to sit or stand for extended periods
• Ability to manage multiple tasks simultaneously in a fast‑paced clinical setting