Radiology Patient Services Specialist

Penn Medicine; Cherry Hill Township (NJ); On-site; USD 23,000 - 37,000; Part time

Job summary

Penn Medicine Cherry Hill is seeking a Patient Services Associate to support patient-focused care in the CPUP Radiology unit. The PSA handles check-in/out, scheduling, and patient inquiries, ensuring a smooth patient journey.

Strong communication and a service-oriented mindset are essential in this role. Responsibilities include managing appointments, collecting copays, updating EMR data, and coordinating with billing.

Qualifications

• H.S. Diploma/GED is required.
• At least 2 years in medical office or customer service is required.
• Experience in a healthcare setting preferred.

Responsibilities

• Supports patient arrival and departure activities and check-in/out procedures.
• Answers phones, handles patient inquiries, and routes messages in EMR.
• Schedules appointments following clinic protocols and confirms changes.
• Verifies patient demographic/insurance information and registers new patients.
• Supports front-end billing processes and collects copays as needed.

Skills

Patient service

Communication

Education

H.S. Diploma/GED (Required)

Job description

Penn Medicine Cherry Hill is seeking a Patient Services Associate to support patient-focused care in the CPUP Radiology unit. The PSA handles check-in/out, scheduling, and patient inquiries, ensuring a smooth patient journey.

Strong communication and a service-oriented mindset are essential in this role. Responsibilities include managing appointments, collecting copays, updating EMR data, and coordinating with billing.