Radiology Patient Concierge & Care Coordinator

Penn Medicine, University of Pennsylvania Health System; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Prepaid tuition assistance

Job summary

Penn Medicine, University of Pennsylvania Health System is looking for a Radiology Aide to join their team in Philadelphia. The role involves greeting patients, resolving issues, and maintaining a high standard of service and patient care. You will be responsible for facilitating patient access to services and ensuring a smooth experience during their visit.

Candidates must have a high school diploma and Basic Cardiac Life Support certification, along with exceptional customer service skills. Penn Medicine promotes a healthy workplace and offers comprehensive benefits to support employees.

Qualifications

• Excellent customer service skills required.
• Ability to handle patient paperwork accurately and efficiently.
• Must hold Basic Cardiac Life Support certification.

Responsibilities

• Greet and orient patients and family members.
• Communicate with staff about patient movements.
• Manage scheduling conflicts and delays efficiently.

Skills

Customer service skills

Compassion

Organizational skills

Problem-solving

Communication skills

Education

H.S. Diploma/GED

Job description

Penn Medicine, University of Pennsylvania Health System is looking for a Radiology Aide to join their team in Philadelphia. The role involves greeting patients, resolving issues, and maintaining a high standard of service and patient care. You will be responsible for facilitating patient access to services and ensuring a smooth experience during their visit.

Candidates must have a high school diploma and Basic Cardiac Life Support certification, along with exceptional customer service skills. Penn Medicine promotes a healthy workplace and offers comprehensive benefits to support employees.