Radiology Patient Services Coordinator

Iowa Radiology P C; Waukee (IA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

Life Insurance

Short-term and Long-term Disability

Paid Time Off and Paid Holidays

401k Retirement Plan

Referral Program

Job summary

Iowa Radiology is seeking a Patient Service Representative to join our patient-centered team. You will handle phone calls, schedule exams, process registrations and payments, and maintain accurate patient information in RIS, Epic, and other clinic systems.

The ideal candidate has a high school diploma, fluent English, and prior medical office experience. You will support clinicians, assist with front-desk duties, and help deliver compassionate radiology services across IDIPC clinics.

Qualifications

• Previous medical experience preferred.
• Must have typing and filing knowledge.
• Must read, write, and speak fluent English.
• Excellent verbal and written communication skills.

Responsibilities

• Answer a multi-line phone system and deliver calls and messages timely and accurately.
• Schedule exams for all modalities for multiple IDIPC Clinics.
• Process patient registrations and payments.
• Become proficient in RIS, Epic, MDM, Well and Patient Pal computer programs as well as Shoretel multi-line phone system.
• Attend staff meetings.
• Report problems to Clinic Supervisor.

Skills

Typing

English fluency

Communication skills

Education

High school diploma

Tools

RIS System

Epic

MDM

Well and Patient Pal

Shoretel phone system

Job description

Iowa Radiology is seeking a Patient Service Representative to join our patient-centered team. You will handle phone calls, schedule exams, process registrations and payments, and maintain accurate patient information in RIS, Epic, and other clinic systems.

The ideal candidate has a high school diploma, fluent English, and prior medical office experience. You will support clinicians, assist with front-desk duties, and help deliver compassionate radiology services across IDIPC clinics.