Patient Access Representative

Hanker Systems, Inc.; San Luis Obispo (CA); On-site; USD 48,000 - 60,000; Full time

Job summary

Hanker Systems, Inc. is seeking a Patient Access Representative to support the Radiology department with patient registration, appointment scheduling, front-desk support, and handling high-volume phone calls.

The role focuses on assisting patients and delivering excellent customer service.

Qualifications

• Epic experience required.
• Patient access, registration, or scheduling experience.
• Willing to train candidates with the right background.

Responsibilities

• Support Radiology department with patient registration and appointment scheduling.
• Provide front-desk support and handle high-volume phone calls while delivering excellent customer service.

Skills

Customer service

Communication

Organizational skills

High-volume calls

Job description

Job Summary

Seeking a Patient Access Representative to support the Radiology department with patient registration, appointment scheduling, front-desk support, and handling high-volume phone calls. The candidate will assist patients and provide excellent customer service.

Requirements

• Epic experience required
• Patient access, registration, or scheduling experience
• Strong customer service and communication skills
• Ability to handle high-volume calls
• Strong organizational skills
• Radiology scheduling experience preferred
• Willing to train candidates with the right background